Food Service Supervisor_TEMPLATE

We are seeking a professional and organized Food Service Supervisor to join our team in Windsor, Canada. In this role, you will oversee daily food service operations, lead and motivate a team of food service staff, and ensure the highest standards of food quality, safety, and customer satisfaction. You will be responsible for managing inventory, scheduling, training, and maintaining compliance with local food safety regulations. The ideal candidate will demonstrate strong leadership capabilities, exceptional organizational skills, and a commitment to delivering outstanding service in a fast-paced environment.

Supervise and coordinate food service staff, including scheduling, training, and performance management
Ensure compliance with food safety regulations and maintain a clean, sanitary work environment
Monitor food quality, portion control, and presentation standards
Manage inventory levels, ordering, and food cost control to optimize profitability
Operate and troubleshoot Point of Sale (POS) systems and related technology
Address customer concerns and complaints with professionalism and empathy
Conduct regular staff meetings to communicate expectations, updates, and operational procedures
Maintain detailed records of inventory, staff hours, and daily operations
Implement and enforce health and safety protocols across all food service areas
Collaborate with management to develop and improve operational procedures and efficiency
Train new staff members on food handling, customer service, and company policies
Monitor and control food waste and implement cost-saving initiatives

Proven experience supervising food service operations or similar team leadership role
Strong knowledge of food safety standards and regulations applicable in Canada
Proficiency with Point of Sale (POS) systems and food service management software
Excellent interpersonal and communication skills
Demonstrated ability to motivate and develop team members
Strong organizational and time management skills
Ability to work in a fast-paced, high-volume environment
Problem-solving and conflict resolution capabilities
Experience with inventory management and food cost control
Customer service excellence and ability to handle difficult situations professionally
Flexibility to work varied shifts, including evenings and weekends as needed
Food Safety Certification or willingness to obtain certification
Proficiency in basic math and ability to manage budgets

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnicity, age, disability, sex, sexual orientation, gender identity, veteran status or any other federal, provincial, or local protected class.

We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates who participate in all aspects of the selection process.

Thank you for your interest in Sodexo.

Please note that only selected candidates will be contacted.

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