Forward Deployed Engineer

You will spend roughly half your time working directly with clients, providing deep technical guidance during the sales process, helping close deals, and owning the integration experience from start to finish. You will become the expert on client integration processes, mastering both backend data pipelines and frontend application integrations, and you will develop and own the demos that bring the platform to life. The other half of your time will be spent as a key contributor to the core platform, using direct client insights to identify problems, then design, build, and deliver scalable platform solutions and new features that the product roadmap requires. You will partner with designers, product managers, sales, and other engineers to solve the right problems, participate in code reviews to maintain quality, and help accelerate team velocity.

Responsibilities

  • Act as the trusted technical advisor to our most strategic clients, from individual developers to CTOs.
  • Provide expert technical guidance to our sales team and potential clients during the pre-sales cycle to help design solutions and close deals.
  • Develop, own, and maintain our suite of high-quality demos and technical documentation for use in pre- and post-sales client engagements.
  • Become a deep expert on our client integration process, mastering both backend data integration challenges and frontend application integrations.
  • Lead the post-sales technical integration, owning client problems end-to-end and building modern solutions and proofs-of-concept for complex, client-facing problems.
  • Be the voice of the customer to Product and Engineering, synthesizing complex field-level challenges and opportunities into actionable product roadmap initiatives.
  • Contribute directly to the core platform by building modern, scalable solutions to complex platform-level problems, including new features and enhanced integration capabilities.
  • Write well-designed, well-tested, readable, and maintainable code for both client-facing tools and the core platform.
  • Partner with designers, product managers, sales, and other engineers to solve the right problems for customers and the platform.
  • Participate in code reviews to maintain code quality, distribute knowledge, and help team velocity.

Requirements

  • Fluent in English; native fluency in a main European language; preferred business-level proficiency in 1-2 additional languages.
  • 5+ years of professional programming experience building cloud applications and services.
  • Demonstrated expertise as an API expert: building, consuming, and documenting scalable, resilient APIs and services.
  • Proven full-stack experience, with deep comfort across both modern web frontends and backend distributed systems.
  • Proven experience in a client-facing role, interfacing directly with external technical teams and business stakeholders.
  • Excellent analytical and problem-solving skills, with the ability to communicate complex technical ideas clearly to both technical and non-technical audiences.
  • Strong ability to set goals, manage competing priorities, and work autonomously in a fast-paced environment.
  • Pationate about code quality, continuous delivery, automated testing, and incident response.
  • Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.
  • Strong coding skills required in TypeScript, NodeJS, and React, with experience in Python being a plus.
  • Experience with a variety of cloud storage solutions (SQL, Blob, Document, Search).
  • Experience with AWS cloud infrastructure, DataDog, and GitHub CI/CD.
  • Experience with big data technologies such as Spark Iceberg Hive Kafka Presto is a plus.
  • Familiarity and interest in the emerging and evolving Web3 space.
  • Demonstrated skill in using AI tools to accelerate software development and increase productivity.
  • Finds energy in talking to clients, understanding their needs, and designing solutions.
  • Ability to work in an agile environment and challenge yourself and your team to improve their ways of working.
  • A strong sense of teamwork and a passion for mentorship.
  • Ability and willingness to travel internationally a few times per year to regions such as EMEA and APAC. Maintains flexible hours to collaborate with clients across global time zones.