Forward Deployed Solutions Engineer – Agentic Systems

ABOUT XENONSTACK<\/b>
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XenonStack is the fastest\-growing <\/span>Data and AI Foundry for Agentic Systems<\/b>, enabling enterprises to gain <\/span>real\-time and intelligent business insights<\/b>.
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We deliver innovation through:
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  • Agentic Systems for AI Agents<\/b> <\/span>→ <\/span>akira.ai<\/span><\/a>
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  • Vision AI Platform<\/b> <\/span>→ <\/span>xenonstack.ai<\/span><\/a>
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  • Inference AI Infrastructure for Agentic Systems<\/b> <\/span>→ <\/span>nexastack.ai<\/span><\/a>
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    Our mission is to accelerate the world\u2019s transition to <\/span>AI + Human Intelligence<\/b> <\/span>by deploying <\/span>enterprise\-grade, trustworthy, and production\-ready Agentic AI systems<\/b>.
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    THE OPPORTUNITY<\/b>
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    We are looking for a <\/span>Forward Deployed Solutions Engineer (FDSE)<\/b> <\/span>to work <\/span>directly with enterprise customers<\/b>, deploying and customizing XenonStack\u2019s <\/span>Agentic AI platforms<\/b> <\/span>for real\-world impact.
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    This is a <\/span>hybrid role<\/b> <\/span>at the intersection of <\/span>solutions engineering, consulting, and customer success<\/b> <\/span>\u2014 ensuring enterprises not only deploy agentic systems, but transform their <\/span>business processes, decision\-making, and workflows<\/b>with them.
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    If you thrive on solving complex customer challenges, building trust with senior stakeholders, and ensuring <\/span>AI agents deliver measurable value<\/b>, this role is for you.
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    KEY RESPONSIBILITIES<\/b>
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    • Enterprise Deployment & Integration<\/b>
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      • Deploy and configure <\/span>Agentic AI, Vision AI, and Inference Infrastructure<\/b> <\/span>for enterprise clients.
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      • Integrate solutions with <\/span>enterprise APIs, data systems, and third\-party tools<\/b>.
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      • Solution Engineering<\/b>
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        • Translate client business requirements into <\/span>technical architectures for agentic systems<\/b>.
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        • Customize AI agents and multi\-agent workflows to align with industry\-specific compliance and workflows.
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        • Customer Collaboration<\/b>
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          • Partner with <\/span>CXOs, IT leaders, and domain experts<\/b> <\/span>to understand strategic challenges.
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          • Run <\/span>discovery sessions, demos, and workshops<\/b> <\/span>to showcase solution value.
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          • Reliability & Observability<\/b>
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            • Ensure deployments are <\/span>reliable, observable, and cost\-optimized<\/b>.
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            • Work with <\/span>AgentOps and Observability Engineers<\/b> <\/span>to monitor performance, traceability, and governance.
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            • Feedback & Product Alignment<\/b>
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              • Act as the <\/span>customer\u2019s technical voice<\/b> <\/span>within XenonStack.
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              • Provide structured feedback to shape <\/span>product features, roadmap, and UX improvements<\/b>.
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              • Training & Enablement<\/b>
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                • Create <\/span>technical documentation, runbooks, and playbooks<\/b> <\/span>for clients.
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                • Train customer teams on <\/span>operating, monitoring, and scaling agentic systems<\/b>.
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                  SKILLS & QUALIFICATIONS<\/b>
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                  Must\-Have<\/b>
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                  • 3\u20136 years of experience in <\/span>Solutions Engineering, Forward\-Deployed Engineering, or Enterprise SaaS delivery<\/b>.
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                  • Strong proficiency in <\/span>Python, APIs, and cloud\-native platforms (AWS, GCP, Azure)<\/b>.
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                  • Familiarity with <\/span>LLM orchestration frameworks<\/b> <\/span>(LangChain, LangGraph, LlamaIndex).
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                  • Hands\-on with <\/span>containerization (Docker, Kubernetes)<\/b> <\/span>and CI/CD pipelines.
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                  • Excellent <\/span>communication and client\-facing skills<\/b> <\/span>with the ability to engage senior stakeholders.
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                  • Proven ability to <\/span>solve problems under pressure<\/b> <\/span>and adapt solutions to customer environments.
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                    Good\-to\-Have<\/b>
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                    • Experience with <\/span>AgentOps tools<\/b> <\/span>(LangSmith, Arize AI, PromptLayer, Weights & Biases).
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                    • Knowledge of <\/span>RAG pipelines, vector databases, and knowledge graph integration<\/b>.
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                    • Background in deploying solutions for <\/span>regulated industries (BFSI, GRC, SOC, Healthcare)<\/b>.
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                    • Understanding of <\/span>Responsible AI practices<\/b> <\/span>(safety, fairness, compliance).
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                      WHY SHOULD YOU JOIN US?<\/b>
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                      1. <\/p>

                        Agentic AI Product Company<\/b>
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                        Deploy cutting\-edge agentic platforms that redefine enterprise adoption.
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                      2. <\/p>

                        A Fast\-Growing Category Leader<\/b>
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                        Be part of one of the fastest\-growing <\/span>AI Foundries<\/b>, trusted by Fortune 500 enterprises.
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                      3. <\/p>

                        Career Mobility & Growth<\/b>
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                        Advance into roles such as <\/span>Solutions Architect, Principal Forward\-Deployed Engineer, or Product Strategy Lead<\/b>.
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                      4. <\/p>

                        Global Exposure<\/b>
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                        Work with leading enterprises across <\/span>North America, Europe, APAC, and the Middle East<\/b>.
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                      5. <\/p>

                        Create Real Impact<\/b>
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                        Drive <\/span>business transformation<\/b> <\/span>by embedding AI agents into mission\-critical workflows.
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                      6. <\/p>

                        Culture of Excellence<\/b>
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                        Our values \u2014 <\/span>Agency, Taste, Ownership, Mastery, Impatience, and Customer Obsession<\/b> <\/span>\u2014 empower you to deliver with autonomy and purpose.
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                      7. <\/p>

                        Responsible AI First<\/b>
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                        Ensure enterprises adopt AI systems that are <\/span>trustworthy, explainable, and ethical<\/b>.
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                        XENONSTACK CULTURE \u2013 JOIN US & MAKE AN IMPACT!<\/b>
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                        At XenonStack, we believe in <\/span>shaping the future of intelligent systems<\/b>. We foster a <\/span>culture of cultivation<\/b> <\/span>built on bold, human\-centric leadership principles, where <\/span>deep work, simplicity, and adoption<\/b> <\/span>define everything we do.
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                        Our Cultural Values<\/b>
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                        • Agency<\/b> <\/span>\u2013 Be self\-directed and proactive.
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                        • Taste<\/b> <\/span>\u2013 Sweat the details and build with precision.
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                        • Ownership<\/b> <\/span>\u2013 Take responsibility for outcomes.
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                        • Mastery<\/b> <\/span>\u2013 Commit to continuous learning and growth.
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                        • Impatience<\/b> <\/span>\u2013 Move fast and embrace progress.
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                        • Customer Obsession<\/b> <\/span>\u2013 Always put the customer first.
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                          Our Product Philosophy<\/b>
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                          • Obsessed with Adoption<\/b> <\/span>\u2013 Making agentic systems enterprise\-ready and accessible.
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                          • Obsessed with Simplicity<\/b> <\/span>\u2013 Turning complex deployments into seamless, intuitive experiences.
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                            Be part of our mission to <\/span>accelerate the world\u2019s transition to AI + Human Intelligence<\/b> <\/span>\u2014 by deploying <\/span>Agentic AI systems that transform enterprises at scale<\/b>.
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