Forward Deployment Engineer

Customer Engagement & Solution Implementation
 Partner with enterprise customers to scope and implement AI Agent use cases across
complex workflows.
 Integrate IFSLoops’ platform with customer systems.
Technical Execution & Optimization
 Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs,
increase in efficiency, fewer errors).
 Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and
user adoption.
Cross-functional Collaboration
 Collaborate closely with Product, Engineering, and Customer Success to feed customer
insights into the roadmap.
 Document technical decisions and hand off stable deployments to customer

2–5 years of experience in a software engineering, solutions engineering, or ML
deployment role.
 Proficiency in Python, Javascripts and a working knowledge of AI/ML frameworks
(e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.).
 You're passionate about AI and possess a working understanding of concepts
like LLMs, embeddings, prompt engineering, vector databases, RAG systems,
and/or conversational AI workflows.
 You're technically adept and comfortable with RESTful APIs (JSON), data migration,
and configuring complex software integrations.
 You have experience implementing or engineering Enterprise tool ecosystem [CRM,
ERP, Helpdesk platforms, Developer platforms, HR systems & Financial systems]
 You're a natural educator and excel at communicating with diverse audiences,
from developers to executives.
 Prior work with enterprise AI platforms or multi-agent orchestration.

What Success Looks Like in 3-6 Months
 Within your first 3-6 months, you will have successfully demonstrated your impact by:
 Becoming a Platform Expert: You will be proficient with IFSLoops& platform,
confidently navigating its features, integrations, and configuration options.
 Delivering Value: You will have successfully implemented and launched a pilot for
your first cohort of customers, demonstrating measurable outcomes and laying the
foundation for long-term success.
 Earning Trust: You will have established strong working relationships with internal
teams, including Product, Engineering, and Customer Success, as well as with key
stakeholders on the customers side.
 Acting as a Customer Advocate: You will have gathered critical customer feedback
and insights and effectively communicated them to internal teams to influence the
product roadmap and improve the platform.
 Documenting and Handoff: You will have meticulously documented your
deployments and successfully handed off stable solutions to customer engineering or