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Group-IB

Fraud Protection Solution Manager

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Founded in 2003 and headquartered in Singapore, Group-IB is a leading creator of cybersecurity technologies to investigate, prevent, and fight digital crime. Combating cybercrime is in the company’s DNA, shaping its technological capabilities to defend businesses, citizens, and support law enforcement operations.

Group-IB’s Digital Crime Resistance Centers (DCRCs) are located in the Middle East, Europe, Central Asia, and Asia-Pacific to help critically analyze and promptly mitigate regional and country-specific threats. These mission-critical units help Group-IB strengthen its contribution to global cybercrime prevention and continually expand its threat-hunting capabilities.

ABOUT THE ROLE

This role is at the intersection of technology, security, and business, providing an opportunity to make a real impact in fighting financial crime. As a Solution Manager, you will bridge the gap between cutting-edge fraud prevention technologies and real-world business challenges, helping clients strengthen their security posture. The position offers exposure to a variety of industries, high-level engagements with key stakeholders, and the chance to shape the future of fraud prevention strategies.

If you thrive in a dynamic environment where innovation and expertise drive meaningful change, this role is for you.

YOUR MISSION

  • Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle.
  • Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities.
  • Oversee and coordinate pre-sales activities, ensuring seamless execution and alignment with customer objectives.
  • Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies.
  • Develop comprehensive project documentation to ensure alignment with project requirements.
  • Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs.
  • Prepare and present technical proposals, RFP responses, and compliance documentation.
  • Gather customer feedback and relay insights to product teams to enhance solution offerings.
  • Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies.
  • Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements.
  • Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks such as integration, deployment, testing, and configuration.
  • Assist clients during Solution Delivery with installation, and configuration of Group-IB solutions at the customer's site or remotely.
  • Providing technical support throughout all project phases, including installation, post-sales integrations, and ongoing support.

WHAT WE ARE LOOKING FOR

  • Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high-tech IT industries.
  • Proven track record in pre-sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields.
  • Deep understanding of information security, including key threats, evolving fraud tactics (botnets, malware, social engineering), and advanced protection mechanisms.
  • Hands-on experience with fraud detection tools, session-based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk-based scoring models, behavioral biometrics.
  • Ability to translate complex technical concepts into clear, business-focused insights for diverse stakeholders.
  • Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities.
  • Solid understanding of front-end/API integrations.
  • Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity.
  • Strong communication skills to convey technical insights in alignment with business objectives.
  • Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.

WHAT SETS YOU APART

  • Familiarity with network technologies (DNS, DHCP, IP, OSI/ISO, SSL, VPN, etc.).
  • Knowledge of various operating systems and their security frameworks.
  • Understanding of web, Android, and iOS application architectures.
  • Experience with web technologies (browsers, web servers, HTML/CSS, JavaScript, frameworks, protocols, etc.).
  • Knowledge of the banking ecosystem and payment industry technologies.
  • Fluency in Arabic and English.
  • Fluency in French is highly appreciated.

WHY CHOOSE GROUP-IB

Group-IB is a global leader in cybersecurity technologies that investigate, predict, prevent, and fight digital crime. We help organizations reduce risk and protect trust. Trusted by governments, major industries, and law enforcement, we deliver adversary-focused, predictive threat intelligence and cyber fraud fusion solutions that detect, analyse, and mitigate regional and country-specific digital crimes.

  • Work with real stakes. Group-IB investigates active cybercriminal groups, responds to breaches affecting critical infrastructure, and develops technologies used by law enforcement agencies including INTERPOL, Europol, and Afripol across 60+ countries. We've conducted 1,550+ cybercrime investigations alongside 600+ enterprise customers globally. When you join Group-IB, your work directly disrupts digital crime.
  • Grow your way. Choose your own path: deepen your craft as a technical expert, step into leadership, move across to another team, or relocate to one of our Digital Crime Resistance Centers across the Americas, Europe, the Middle East & Africa, Central Asia, and the Asia-Pacific. Your growth is our growth — Group-IB's expansion across 60+ active country operations means real career acceleration.
  • We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications in forensics and penetration testing. You don't have to choose between doing the job and advancing your credentials.
  • Work alongside industry leaders. Our Unified Risk Platform — Threat Intelligence, Digital Risk Protection, Attack Surface Management, Managed XDR, and more — is recognized by Gartner, Forrester, KuppingerCole, and Datos Insights. Frost & Sullivan named us a 2025 Global Technology Innovation Leader. When you work here, you're building technologies that set the industry standard.
  • Real challenges, real expertise. You'll take on complex, real-world problems alongside adversary-centric researchers and incident response experts spread across six continents. We've built 21+ years of proprietary telemetry through 1,500+ joint investigations. No two threats look alike — and neither do the skills you'll develop.
  • A team that is genuinely international. Our people come from different countries, speak different languages, and bring different perspectives. What connects us is a shared mission: fighting cybercrime and making the world safer. We care about your wellbeing and happiness as much as your output.