Front Desk Agent - 3rd Shift, Part Time

Overview

$16.00/hour

Ages 18+

At Cedar Point, work is FUN! Working as a Front Desk Agent - 3rd Shift, means you will provide exceptional service to all guests staying at Sawmill Creek Resort. You’ll also…

  • Contribute to an amazing guest experience at Sawmill Creek.
  • Greet every guest with a positive attitude and smile, assist guests with check-in and check-out, collect payments, sell tickets to Cedar Point and other various add-ons, answer questions in person and over the phone.
  • Act as Manager on Duty (MOD) of Sawmill Creek Resort overnight.
  • Learn and utilize the hotel Property Management System.

Some of our amazing perks and benefits:

  • Paid training and FREE uniforms!
  • FREE Admission to Cedar Point and other Cedar Fair parks!
  • FREE tickets and discounts to local attractions!
  • FREE tickets for family and friends!
  • 20% discounts on food and merchandise!
  • Employee-only ride nights, game nights, and FREE FOOD events!

Responsibilities

  • Ability to work 3rd shift
  • Ability to maintain guest information, including credit card information, in a secure and confidential manner.
  • Ability to check guests into and out of the hotel, sell tickets, and answer guest questions.
  • Ability to solve guest related concerns in a positive and professional manner.
  • Maintain open communication with other shifts and Front Office Manager.
  • Provide guest service according to Six Flags standards when serving the guest or working with subordinates.
  • Maintain cleanliness and safety in assigned work area and perform all duties in compliace with Six Flags Safety Guidelines.
  • Meet Six Flags attendance requirements.
  • Other duties as assigned.

Qualifications

  • Must be able to work 3rd shift.
  • Ability to learn and use the hotel Property Management System (Opera).
  • Ability to work nights, weekends, and holidays to meet business needs.
  • Ability to remain calm during emotionally charged situations.
  • Ability to stand for long periods of time.
  • Ability to pass a mandatory (or random) drug test, per Company Policy, unless prohibited by state or provincial law.
  • Must be 18+.
  • Ability to pass a background check.