Front Desk Agent-PT

Lake Junaluska Mission Statement:

To be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions

• Provide all services required by Assembly guests as pertains to the lodging department and facilitate those needs concerning other departments.

• Provide assistance to all guests who are registered and registering at Lake Junaluska properties.

• Regularly create reservations over the phone or with a guest present at the front desk.

• Must be honest, reliable and prompt in assisting guests through daily contact.

• Regularly maintain and monitor guest accounts, handle all system functions concerning lodging guests and groups, handle all guests billing and other related business for correct accounting purposes.

• Facilitate all front desk and retail interactions hospitably, accurately, and efficiently.

• Perform other duties and responsibilities as assigned and required.

• Comply with all safety policies, practices and procedures. Report all unsafe activities to the supervisor.