Front Desk/Bartender

As a Front Desk/Bartender at Hotel McCoy College Station, you will serve as the face of the hotel, responsible for creating a welcoming and personalized guest experience from check-in to checkout. This hybrid role involves managing front desk operations and providing bartending services at the hotel's bar. You will deliver top-notch customer service, handle guest inquiries, mix and serve beverages, and assist in maintaining a clean and enjoyable atmosphere for guests.

Front Desk Duties:

• Greet and check in/out guests efficiently and with a warm demeanor.
• Answer guest questions and provide information on hotel amenities, local attractions, and services.
• Handle phone reservations, room assignments, and other guest requests.
• Process payments and provide receipts.
• Maintain a clean, organized, and professional front desk area.
• Address guest concerns and resolve issues promptly to ensure high guest satisfaction.
• Communicate guest feedback and concerns to the management team as necessary.

Bartending Duties:

• Serve drinks promptly to guests at the bar.
• Ensure the bar is fully stocked with beverages and necessary supplies.
• Maintain knowledge of the bar menu, including signature drinks and local brews.
• Uphold responsible alcohol service and ensure compliance with local laws.
• Clean and sanitize bar surfaces, glassware, and tools.
• Build positive rapport with guests to create a lively, friendly atmosphere.

Requirements:

• Previous front desk or bartending experience is a plus but not required.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Knowledge of basic computer skills and reservation systems (Cloud beds preferred).
• Friendly, upbeat, and approachable personality.
• Ability to stand for long periods and lift items up to 50 lbs.
• Must possess a valid bartending license/certification as per local laws.

Schedule:
This is a part-time position with shifts split between front desk operations and bartending. Flexibility for night, weekend, and holiday shifts is required.

Compensation:
Competitive hourly wage plus tips and opportunities for growth within the company.