Front Desk Receptionist
Who we are<\/span> At Stella Stays, we\u2019re not just another hospitality brand \- we\u2019re building the future of living. We\u2019ve reimagined what it means to feel at home, creating tech\-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.<\/span> We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward\-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move\-in, and packed with everything from high\-speed WiFi to world class amenities. No paperwork, no hassle \- just modern, effortless living.<\/span> Behind this vision is a team of ambitious, fast moving people who thrive in a high\-growth environment. We think big, move fast, and build what\u2019s never been built before \- together.<\/span> If you\u2019re looking for a place where you can make things happen, grow your career, and be part of something truly game\-changing, you\u2019ve found it. Welcome to the future. Welcome to Stella Stays.<\/span> At Stella Stays, you will:<\/span> We are seeking a highly organized and detail\-oriented individual to join Stella Stays as a Front Desk Operations Coordinator in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day\-to\-day operations, exceptional guest experiences, and effective communication between various stakeholders.<\/span> Responsibilities:<\/span> Conduct daily check\-in/out inspections to ensure property readiness and guest satisfaction.<\/span> Oversee in\-house inventory management and stock count to maintain adequate supplies.<\/span> Supervise the maintenance and cleaning team, ensuring efficient scheduling and high\-quality work.<\/span> Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.<\/span> Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.<\/span> Ensure compliance with property documentation requirements and quality assurance standards.<\/span> Respond promptly and professionally to on ground guest requests, ensuring their needs are met.<\/span> Handle add\-on service requests and coordinate with relevant service providers.<\/span> Source and manage reliable service providers and vendors, negotiating favorable contracts.<\/span> Maintain data control and confidentiality of sensitive information.<\/span> Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.<\/span> Answer and direct incoming calls, taking accurate messages when necessary.<\/span> Manage incoming and outgoing mail and packages.<\/span> Maintain the tidiness and appearance of the reception area.<\/span> Assist with ad hoc administrative tasks as needed.<\/span> The ideal candidate for this role should have:<\/span> Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).<\/span> Proven experience in Operations and Front Desk management, preferably in the hospitality industry.<\/span> Strong organizational and multitasking abilities, with attention to detail.<\/span> Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.<\/span> Proficient in using property management systems and other relevant software.<\/span> Ability to work independently and make sound decisions in a fast\-paced environment.<\/span> Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the management<\/span>
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<\/div><\/span>Requirements<\/h3>
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