FTC Wellness Assistant The Grove

Customer\n Experience<\/span> <\/span>
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  • Be professional<\/span> <\/span>
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  • Approach all\n customers, greet, smile and offer assistance<\/span> <\/span>
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  • Identify customer\n needs in order to provide optimal experience<\/span> <\/span>
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  • Takes\n responsibility for serving the customer and finding solutions to\n customers\u2019 queries<\/span> <\/span>
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    Apply Selling\n Skills<\/span> <\/span>
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    • Meet customers\n needs and expectations by asking, listening to and advising\n customers as to options/services/products available<\/span> <\/span>
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    • Offers\n alternatives to the customer if merchandise is not\n available<\/span> <\/span>
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    • Achievement of\n sales and unit targets<\/span> <\/span>
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    • Knows what new\n lines and promotions have come into the store<\/span> <\/span>
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      Store Disciplines\n & Productivity<\/span> <\/span>
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      • Opening &\n closing procedures are followed<\/span> <\/span>
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      • To ensure all\n merchandising principles are in place at all times and that\n every item is ticketed<\/span> <\/span>
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        Minimise Shinkage<\/span> <\/span>
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        • Ensure accurate\n stock counts & checking of product expiry dates<\/span> <\/span>
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        • Cash handling \-\n assist at point of sale and with cash ups<\/span> <\/span>
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          Requirements<\/h3>
          • Minimum 1 year\n Wellness Warehouse experience as a Sales Assistant<\/span> <\/span>
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          • Applicable\n Wellness Academy Foundation Training & Specialization\n Training<\/span> <\/span>
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          • All supplier\n training<\/span> <\/span>
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          • Fully computer\n literate<\/span> <\/span>
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          • Perfect written\n and verbal communication skills<\/span> <\/span>
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          • Ability and\n willingness to work weekends and extended retail hours<\/span> <\/span>
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          • Competency\n Assessment Achieved<\/span> <\/span>
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            Benefits<\/h3>
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            • Remuneration\n based on a \u2018cost to company\u2019 model and performance incentives.<\/span> <\/span>
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            • All permanent\n team members are required to join the company\u2019s provident fund\n and risk benefit.<\/span> <\/span>
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            • Medical aid\n options are available. <\/span> <\/span>
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            • Birthday leave <\/span> <\/span>
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            • Team member\n discounts on in\-store and online purchases<\/span> <\/span>
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            • Ongoing\n learning and development through our in\-house Wellness\n Training Academy and supplier training. <\/span> <\/span>
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            • Opportunities\n to be involved in CSI initiatives, events, and experiences\n (environmental and social)<\/span> <\/span>
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