General Manager-Growth Accounts
Responsibilities:
• Advance account expansion strategy through an understanding of client strategies and objectives, the industry and environment to proactively identify growth opportunities for the account.
• Oversee day-to day operations to drive profitable growth. Align with account directors, service line leaders, and engagement leaders to develop necessary tools, processes, and technologies to bring Unify’s best to client projects.
• Collaborate with multiple service lines, solution teams, talent acquisition teams, and business development to create strategic growth plans and execute against them.
• Demonstrated ability to create a scope of work with sound work plans, pricing estimates, and a detailed risk assessment for clients.
• Review the account’s performance metrics with the delivery, practice, operations, and finance teams on a regular basis and then relay them to relevant Unify leaders.
• Understand clients’ financial and legal requirements, business objectives, commercial policies, products and services, key decision makers, purchasing strategy, and competitive activities.
• Generate and maintain thought leadership for your account (e.g., collecting success stories for publication, soliciting client testimonials about measurable impact, etc.).
• Leverage existing relationships and proven business development skills to establish new clients and uncover opportunities within your account.
• Participate in networking events to build a strong professional network in the community.
• Manage all P&L for the account, which includes making financial decisions.
• Hire, motivate, and inspire team performance, engagement, and retention that creates a world-class consulting experience.
Required Qualifications:
• A minimum of 15 years of experience in a client-facing roles, or account leadership roles, in IT professional services, a management consulting firm, or equivalent experience.
• A minimum of 3-5 years of relevant experience managing P&L.
• Proven track record in business development efforts, especially with Fortune 500 firms that includes selling multi-million-dollar design solution deals.
• A strong relationship-oriented approach, with demonstrated capabilities in building and sustaining CxO relationships.
• Demonstrated ability to build and lead diverse high-performing teams with a focus on mentoring, coaching, and developing people.
• Strong problem-solving, analytical skills, attention to detail, and the ability to prioritize.
• Excellent inclusive and empathetic communication skills with an ability to connect with, and influence, diverseaudiences.
• Proficiency with MS Word, Excel, PowerPoint, and SharePoint.
• Authorization to work in the United States without sponsorship.