General Manager (Restaurant)
We are seeking a talented and experienced Restaurant Manager to oversee the daily operations of our establishment, with a primary focus on lunch and dinner services. Our restaurant offers a unique fusion of Japanese cuisine with French and Italian influences, creating a distinctive dining experience that blends the best of East and West.
In addition to lunch and dinner, our operations include breakfast, set menus for shipping crew, and all-day dining. The ideal candidate should be hands-on, service-oriented, and capable of managing a fast-paced restaurant environment while maintaining high standards of hospitality, efficiency, and customer satisfaction.
Roles & Responsibilities
- Manage the overall daily operations of the restaurant, with a focus on lunch and dinner services
- Oversee front-of-house service standards and ensure a smooth dining experience for guests
- Lead, train, and motivate service staff to deliver professional and attentive customer service
- Coordinate closely with the kitchen team to ensure efficient food service and consistent quality
- Handle customer feedback, complaints, and special requests in a professional manner
- Assist in menu planning, promotions, and service improvements to enhance the guest experience
- Monitor reservations, table arrangements, staff scheduling, and service flow
- Oversee inventory, supplies, and cost control related to restaurant operations
- Ensure compliance with cleanliness, hygiene, health, and safety standards
- Support breakfast, set menu, and all-day dining operations as required
Requirements
- Solid experience in restaurant management or a supervisory role in food and beverage operations
- Experience managing lunch and dinner services in a restaurant environment
- Knowledge in Japanese, French, or Italian cuisine is required
- Strong leadership skills with the ability to train and guide service staff
- Excellent communication, interpersonal, and customer service skills
- Ability to manage multiple areas of restaurant operations, including breakfast, set menus, and all-day dining
- Strong problem-solving skills and the ability to work well under pressure
- Good understanding of hygiene, cleanliness, and food safety standards
- A hands-on attitude and commitment to maintaining high service standards