Genetics Counselor Assistant

Nemours is seeking a Genetic Counselor Assistant in Jacksonville, FL.

The Genetic Counseling Assistant (GCA) is a member of the Medical Genetics team providing support with functions that involve patient appointments, genetic testing, insurance, and provider and patient interaction.

Essential Functions

1. Work closely with the team (physicians and genetic counselors) in the Medical Genetics department to facilitate daily operations
2. Communicate with hospital authorization group, providers, and insurance companies to obtain medical insurance coverage for genetic testing and provide medical information from providers for appeal processes, etc.
3. Discuss insurance coverage information with families and coordinate genetic counseling consent appointments and sample collection.
4. Contact genetic testing laboratories regarding sample availability, sample requirements, test costs, and other relevant information.
5. Work with Genetic Counselors and other clinical providers to draft letters of medical necessity and result letters for genetic testing
6. Complete Genetic Testing requisition forms
7. Obtain medical records, perform chart reviews
8. Additional miscellaneous duties and responsibilities, as may be assigned from time to time by the genetic counselors and medical geneticists

9. Deliver excellent customer service to the patients/families and other care providers. Focusing on family-centered care.

Requirements

Bachelor's Degree required or Candidates enrolled in a 4-year Bachelor’s Degree program currently, but have not yet graduated, will be considered if they are able to commit to working full-time.

BLS from the American Heart Association within 90days of employment require