Global Conferencing & Events – Program Transformation & Event Technologist
The Program Transformation & Event Technologist Director is a critical role within Global Conferencing & Events (GCE), responsible for leading the Firm’s event technology strategy, attendee data management, and process transformation initiatives. This role ensures that the GCE platform is scalable, standardized, and aligned with the Firm’s operational, financial, and experience objectives.
This role sits within Corporate Services – Facilities Amenities and is responsible for enabling the successful transition of an expanded global book of work onto a centralized event platform. The Director will serve as the lead Event Technologist, driving integration across core systems while enhancing data visibility, operational efficiency, and the attendee experience.
What you’ll do in the role:
Serve as the lead Event Technologist and Cvent Administrator, owning and optimizing the global event technology ecosystem across GCE, including Cvent (registration and reporting), Concur (expense and group booking), and Amex GBT (group air), ensuring seamless integration, data integrity, and scalable platform governance.
Lead end-to-end attendee data strategy and management, establishing standardized governance, reporting frameworks, and leveraging platforms to drive actionable insights and operational decision-making.
Provide primary oversight for complex events requiring advanced registration builds, attendee hubs, and on-arrival management, ensuring a seamless and high-quality attendee experience.
Lead the transition and integration of an expanded global book of work onto the GCE platform, standardizing tools, processes, and data structures to support increased scale, complexity, and managed service delivery, with a focus on attendee data management.
Drive event lifecycle process optimization, redesigning workflows from registration through post-event closeout to improve efficiency, enhance the attendee experience, and reduce manual intervention through automation and standardized SOPs.
Re-engineer financial processes across the event lifecycle, including expense tracking, reconciliation, and closeout, enabling timely settlement, improved visibility into spend, and alignment with firm controls and policies.
Partner with strategic vendors and internal stakeholders to align technology, data, and processes—ensuring successful adoption of the operating model and positioning the role for progression into event portfolio (book of work) ownership.
What you’ll bring to the role:
Bachelor’s degree required; advanced degree preferred.
3+ years of experience in event operations, program transformation, corporate services, or a related field.
Experience working with event technology platforms (Cvent preferred; exposure to Concur and Amex GBT a plus).
Strong understanding of attendee data management, reporting, and process optimization.
Familiarity with financial processes, reconciliation, and expense tracking in an events or operations environment.
Strong organizational, analytical, and stakeholder management skills with a focus on data accuracy and operational discipline.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $130,000 and $182,500 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.