FreeHire

PINNACLE FIT CLUBS LLC

GM Matteson

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The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional ''Judgement Free member experience as well as a financially successful club. The Club Manager will be accountable for leading a team of employees in a positive, motivating manner with continuous assistance in employee training and development.

Essential Duties and Responsibilities

  • Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians.
  • Create and maintain a welcoming atmosphere for all members, prospective members and guests and ensure staff follows superior customer service guidelines.
  • Staff Management
  • Schedule staff and ensure all shifts are covered.
  • Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PFs values and goals.
  • Administration and processing of all weekly/bi-weekly employee payroll.
  • Resolve employee issues or concerns.
  • Manage disciplinary/termination activities.
  • Involved in all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
    • Facilitate all member requests, issues and questions.
    • Ensure prompt opening/closing of gym.
    • Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily.
    • Ensure safety of employees, members and club property.
    • Determine and communicate equipment repair in a timely manner.
    • Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions.
    • Authorize expenditures and refunds. Make daily bank deposits.
    • Prepare all HR related forms and send to Corporate Payroll Team.
    • Track statistics and reports (weekly, monthly, annually).
    • Backup support for any employee who is absent.

Benefits

  • FREE Black Card Membership!
  • Paid Time Off (PTO)
  • Health Insurance - First of the month following hire date
  • Medical & Prescription drug plans
  • HSA (Health Savings Account)
  • Dental
  • Vison
  • Life/AD&D
  • Voluntary Short Term Disability (STD)
  • Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
  • 401k plan after 3 months of service