Grocery Floor Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!

Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.

Minimum requirements

Matric / Grade 12

2-4 years relevant retail / inventory experience

Competencies

Achieving results through others

Plan, organise and follow up on activities and plans

Good personal communications skills

Adhere to standards, procedures and policies

Customer Orientation

Communication skills – clearly conveying message and actively listening

Business acumen

Key responsibilities

Merchandising Management

Executes plano guide 100%

Rotates stock as per policy/SOP on sales floor and back up area

Ensures department merchandising and cleanliness standards are maintained.

Follows standards set down for promotional space

Follows promotions communications'

Ensures back up area standards maintained at all times - all stock represented on floor

Elevates any continuing stock issues to Store Manager

Ensure department follows H&S standards and processes as per SOP.

Understand customer needs and communicate these to demand planning

Systems Management

Gap scanning out of stocks

Identifies, counts, and records out of stocks & over stocks

Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and

sending to Demand Planning

Processes IDTs via SAP

Actions reduced to clear on SAP as per SOP

Checks for electronic communications regularly during the working day

Customer Services Management

Handles customer complaints and special customer requests

Advises customers on products

People Management & Development

Evaluates the performance of direct reports against agreed objectives and standards

Reviews staffing requirements and provides input into staff scheduling

Keeps staff informed of new initiatives, store and department performance

Keeps staff motivated

Identifies training needs

Coaches staff and management

Finance & Administration

Ensures that all equipment is properly maintained in effective working order

Ensures that general maintenance standards are met

Follows up and controls departmental expenses

Monitors results and investigates deviations to budget.

Monitors waste, and ensures procedures are adhered to

Closing Date: Wednesday 24 June 2026

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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