GTM AI Builder
Help make the world more hospitable
The hospitality industry is uniquely human, and it deserves technology that’s just as inspiring as the people behind it. At Mews, we’re transforming the industry with a platform that helps hotels run smarter, move faster and create better guest experiences.
You’ll work with smart, curious people who care deeply about what they do. You’ll have autonomy and the trust to make good decisions and move quickly. And you’ll enjoy a real sense of purpose as you see the impact of what we’re building.
If you’re motivated by ownership, curiosity and meaningful impact, and are driven to deliver consistent high performance, you’ll feel at home here.
About the role
Let's get into the specifics. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it into a job description (which we do because this is a job description), it would be this:
Revenue Operations at Mews runs the systems and processes behind a $300M+ ARR commercial engine — Salesforce, Nue, HubSpot, Databricks, and Gong across 40+ markets and a 300+ person GTM organisation. Much of what keeps this machine running is still driven by manual effort: data pulls, approval chases, routing decisions, enrichment, and process coordination that humans handle today but shouldn’t have to. This role exists to change that.
The GTM AI Builder is a high-agency senior individual contributor who owns the design, development, and continuous improvement of AI-powered tooling and automation across the full GTM stack. This is not a support role, it is a builder role with a direct mandate to reduce manual process, increase GTM throughput, and ship systems that scale without adding headcount. The expectation is end-to-end ownership: from problem definition through production delivery, iteration, and measurable impact.
At IC5 level, this role operates with significant autonomy, sets technical direction for GTM tooling, and actively raises the capability of the engineers and operators around them.
✅ Your mission, should you choose to accept it:
- Own end-to-end delivery of AI and automation initiatives across marketing automation, quote-to-cash, sales lifecycle, and support operations, from problem definition and scoping through production release and iteration, with no hand-holding from product management or design.
- Design and build the GTM Engineering Platform: AI-powered modules including Pipeline Command Center, Deal Passport, Territory Intelligence, Quote Builder, Manager Lens, Digest Center, and Conversion Intelligence replacing manual workflows across BDR, AE, and RevOps functions.
- Architect and ship AI-powered pipelines that replace manual GTM processes, including lead scoring and routing, deal enrichment, account radar (new hotel discovery), onboarding orchestration, forecasting signals, and Gong-driven coaching intelligence.
- Engage directly with RevOps leadership and GTM stakeholders to identify build priorities, translate operational pain into technical scope, and maintain alignment on delivery cadence and outcome metrics.
- Build rapidly and iterate based on real feedback: prototype in days, ship to production in weeks, establish a pattern of continuous improvement rather than polished one-time releases.
- Make pragmatic use of AI development tools, LLM APIs (Claude, OpenAI), and cloud-native integrations — solving problems at scale without reinventing infrastructure that already exists.
- Establish reusable patterns, services, and frameworks that accelerate self-serve capability across the GTM and RevOps teams, reducing future build time on adjacent problems.
- Set technical direction for GTM tooling, make and document architecture decisions, and champion AI-native development practices through code review, pairing, and direct coaching of engineers and operations staff.
- Define and communicate technical decisions in clear, non-technical terms to leadership and cross-functional stakeholders, maintaining alignment and influencing investment priorities.
🤝️ You’ll be a great fit if you bring a few of the below with you:
- Seven or more years delivering production software with measurable business outcomes in a product-driven company; experience in a high-growth SaaS environment, startup, or scale-up strongly preferred.
- Demonstrated ability to operate at senior IC level without dedicated product managers or designers — independently defines scope, navigates ambiguity, makes architecture trade-offs, and owns delivery and outcomes end-to-end.
- Hands-on experience building against CRM and GTM platform APIs (Salesforce, HubSpot, or equivalent), including workflow automation, event-driven logic, and complex data integrations across multiple systems.
- Fluency with LLM APIs and production AI workflows: demonstrated experience shipping agents, enrichment pipelines, summarisation systems, or AI-assisted automation in a real operational context, not prototypes.
- Track record of leading complex, cross-functional automation initiatives with direct commercial impact; prior experience in or closely alongside a RevOps, Sales Ops, or GTM Analytics function is a meaningful advantage.
- Active practitioner of modern AI development tools including Claude, Lovable, Cursor, or equivalent; familiarity with agent frameworks, MCP integrations, and workflow automation tooling.
- Ability to think at systems level: understands how GTM processes connect across marketing, sales, deal desk, and post-sale, and designs tooling that serves the full motion rather than isolated workflows.
- Experience with one or more of the following a strong plus: Nue or other CPQ/subscription billing platforms, Databricks, Gong API, Clay.
- Clear, direct communicator: translates operational problems into technical requirements and explains technical decisions to non-technical stakeholders and senior leadership with equal confidence.
To be eligible for this position, you must be based in one of the following US states: Arizona, California, Colorado, Florida, Georgia, Illinois, Kansas, Massachusetts, Montana, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin.
💰 Salary range: United States: $120,000 to $180,000 per year
Pay Transparency at Mews
Salary ranges are provided in good faith and reflect current market conditions and internal pay structures. Final compensation may be adjusted based on funding, budget constraints, or exceptional candidate qualifications, but will remain within reasonable proximity to the stated range.
This salary disclosure is provided in compliance with applicable pay transparency legislation. We are committed to equal pay practices and prohibit salary history inquiries during our recruitment process.
If the location you're applying from wasn't originally advertised for this role, salary range information is available upon request at any point during the application/interview process - your recruiter will be able to help.
Commissions are in addition to the advertised salary range and are determined based on employee performance.
What’s in it for you?
Our success is powered by our incredible people, supported by benefits that help them thrive.
Global benefits
No matter where you’re based, you’ll enjoy:
- Unlimited paid holiday (yes, really)
- Participation in our company share program
- Paid parental leave (6 months fully paid for primary caregivers, 2 months for secondary, available after one year of service)
- An annual Learning budget of €300 (and more for high performers) to support your development
- Monthly "EDGE" time to Explore, Develop, Grow, and Elevate yourself
- A work from anywhere policy with flexibility to work abroad for a few weeks each year
- Relocation options, available after one year
- Flexible, hybrid working options
- A home office setup budget to make your workspace your own and a monthly work-from-home allowance
- Claude tokens, so you can automate workflows and build smarter, more efficient ways of working
Local benefits
You'll receive additional benefits that vary by location, from healthcare and retirement plans to team events, socials and other perks. Ask us about it during your interview process.
Life at Mews
We’re an equal opportunities employer. We value teams that reflect the diversity of the customers and communities we serve. Different perspectives make better ideas, stronger products and a more welcoming company.
We also believe transparency is important when deciding if you're the right fit. Mews is an ambitious, high-pressure environment of continuous learning and high standards. Success here requires resilience, adaptability and a willingness to solve difficult problems.
A few things that define how we work:
- High autonomy means high responsibility. People are expected to take ownership and drive outcomes. There isn’t a detailed playbook for everything, and that’s part of what makes the work challenging – and rewarding.
- Change is constant. We’re growing quickly and adapting as we scale. Teams, processes and priorities continue to evolve, and only people who stay curious and agile will thrive.
- We’re remote-first, not relationship-free. Flexibility is core to how we work, but strong relationships still matter. Our teams are global, so we need expert collaborators and communicators to help us move forward together.
- AI is an integral part of our processes. It’s not here to steal people’s jobs, but to amplify efficiency and productivity. We’re motivated to proactively use the technology to seek out better ways of working and share our findings with the rest of the company.
If there's anything we can do to support you during the application process, let us know.
We don't discriminate on the basis of race, religion, colour, nationality, gender, sexual orientation, age, marital status, veteran status, disability or any other protected characteristic.
One final thing: don't hold back. If you don't meet 100% of the criteria in this job description but you're certain you could make a big impact, apply. Everyone should have equal access to opportunities, and we're committed to providing an inclusive experience.
If Mews sounds like the kind of environment where you'd thrive, we'd love to hear from you.