GUIDEWIRE DELIVERY MANAGER

Position Title: Guidewire Delivery Manager

Work Location: Pune/ Bangalore / Hyderabad/ Chennai / Kolkata

Experience Range: 14-20 Years

Role Summary

Delivery Manager responsible for end‑to‑end project delivery, client engagement, GenAI‑led initiatives, and financial governance for India-based clients. This role requires strong delivery ownership, applied GenAI knowledge, and tight financial control

Required Skills & Experience

• 15+ years of experience in IT delivery / program management
• Should have at least 10 yrs of experience in managing large Guidewire project and a strong knowledge of Guidewire Application(s) PolicyCenter, BillingCenter, ClaimCenter.
• Strong experience managing complex, multi‑stream engagements
• Applied GenAI exposure (hands‑on, POC leadership, or implementation oversight)
• Strong understanding of SDLC, Agile, and hybrid models

Key Responsibilities

Delivery & Governance

• Own end‑to‑end delivery across development, support, and transformation programs
• Ensure adherence to scope, timelines, quality, SLAs, and governance standards
• Drive delivery reviews, risk management, and escalation handling

GenAI Leadership

• Demonstrate practical knowledge of Generative AI (LLMs, automation, AI‑assisted delivery)
• Identify and drive GenAI use cases across delivery, testing, automation, and operations
• Partner with architects and engineering teams to translate GenAI into business value

Client Management

• Act as primary delivery interface for India-based clients
• Lead governance forums, client reviews, and on‑ground workshops
• Build trusted relationships with client leadership and stakeholders

Financial & Commercial Control

• Own delivery financials and P&L control
• Manage budgets, forecasts, billing milestones, and margin protection
• Proactively identify financial risks and cost leakages

People & Operations

• Lead cross‑functional onshore/offshore delivery teams
• Drive utilization, productivity, and delivery discipline
• Ensure compliance with organizational delivery and quality processes

Delivery & Execution

• Oversee multiple interdependent projects and project managers
• Manage program schedules, budgets, risks, and dependencies
• Ensure consistent delivery on scope, quality, timelines, and cost
• Resolve cross‑project issues and escalations proactively

Stakeholder Management

• Act as the primary interface with senior stakeholders and clients
• Communicate program status, risks, and outcomes transparently
• Facilitate alignment across business, technology, and vendors
• Manage stakeholder expectations and change impacts

Governance, Risk & Compliance

• Establish and run program governance forums
• Identify, assess, and mitigate program‑level risks
• Ensure compliance with organizational, regulatory, and contractual requirements
• Oversee financial tracking and benefits realization

Team & Vendor Management

• Lead and mentor Project Managers and work‑stream leads
• Coordinate internal teams and third‑party vendors/partners
• Enable high‑performing, collaborative delivery teams
• Support resource planning and capacity management
• Proven financial and commercial acumen
• Excellent stakeholder and communication skills

Certification – Nice to have

1. Guidewire Certifications
2. Insurance Domain Certifications
3. Project Management Certification - PMP
4. Agile Certification – SAFe, CSM

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