Head of Client Partnerships, US

Hire, lead, and inspire an initial team of 6+ client partners across the US
Define and build a repeatable client portfolio management framework that scales across verticals and client segments
Own and grow a portfolio of strategic clients, acting as a player-coach for your team
Partner with founders, CTOs, and senior stakeholders to deliver long-term value and impact
Build and institutionalize account strategies, QBR structures, growth models, and expansion roadmaps
Collaborate closely with Sales, Delivery, Talent, and Marketing to align on success criteria
Monitor key account health indicators and surface strategic insights to executive leadership
Champion client feedback and bring insights into product/service evolution
Be the cultural and strategic foundation of a team that will shape Vention’s future

8+ years in account management, client success, or software consulting, including 5+ years in a leadership role within client partnerships
Experience managing a minimum portfolio of $40M in recurring revenue or a billable headcount of 400+ FTEs
A proven builder who has created and scaled CP processes, not just inherited them
Deep expertise in client growth strategy, stakeholder mapping, and value delivery
Background in software development services, software consulting, or tech delivery
An excellent communicator, credible with both founders and engineers
A strong leader with a proven talent for mentoring and developing teams
Highly data-literate, using KPIs (NRR%, CM%, growth, churn), account health, and market data to drive decisions
Thrives in ambiguous, fast-paced environments with a strong sense of ownership
Bonus: Experience in VC-backed startup ecosystems

Vention is a global engineering partner to tech leaders and fast-growing startups, combining 20+ years of product development expertise with an AI-first approach and a reputation for reliable delivery.

Now we’re hiring a Head of Client Partnerships to build and lead the function in the U.S. You’ll define the vision, hire and mentor a high-performing team, and shape how we grow long-term value across key accounts.

Work mode – hybrid 2 days onsite in New York office
100% employer-covered medical insurance (including dependents). Comprehensive dental and vision coverage available for employees and dependents.
401(k) with 4% company match
Leadership coaching and professional development budget
2 weeks of PTO in the first year (increasing with tenure) + winter break + 2 volunteer days
Access to a broad benefits discounts package through the Insperity Marketplace.
Pet-friendly office, high-growth culture, and regular team events