Head of Consulting, AME
Orange Business is here!
About us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About the role
Unleash your potential and lead transformative consulting initiatives as the Ame Consulting Manager, focusing on executive partnerships and ensuring exceptional project execution that aligns with client goals and business strategies.
- Engage and partner with clients at an executive level to develop strategic alliances and sell consulting engagements facilitating the progression toward or closure of large, long-term contracts.
- Collaborate with clients to understand their business requirements, identifying opportunities for billable consulting work that would benefit them, while both selling and delivering these services.
- Directly manage all aspects of assigned client projects, providing overall leadership and ensuring quality management while maintaining client satisfaction and managing expectations.
- Develop comprehensive project plans and risk management strategies that support project execution and alignment with client objectives.
- Execute profitable projects while focusing on people management aspects, including planning resource requirements and managing pipelines through senior consultants.
- Plan resource requirements and manage pipelines by overseeing managing and senior consultants to ensure project staffing meets demand.
- Provide guidance, mentoring, and training to both new and existing consulting staff, enhancing their professional growth and contributions.
- Support the professional development of consultants through effective coaching and feedback to improve team performance.
- Oversee client projects, ensuring quality management and leadership, and may include direct management responsibilities.
- Administrative management includes ensuring project staff time/expense approvals are processed timely and accurately.
- Sign off on client proposals, ensuring accuracy and alignment with organizational goals.
- Responsible for meeting Orange's P&L targets by actively managing project budgets and financial performance.
- Establish personal and team billable consulting targets, adjusted for expected utilization rates and regional requirements.
- Supervise client satisfaction concerning work achieved by the consulting teams, actively seeking feedback and improvement areas.
About you
You are an accomplished consulting manager with over 10 years of experience in customer-facing roles within the telecom or IT sectors. You possess a Bachelor's degree in business or a related field and have a track record of managing client relationships at an executive level. Your expertise in developing teams and delivering high-quality consulting materials showcases your dedication to excellence and client satisfaction.
Your professional skills:
- You have the ability to engage and partner with clients at the executive level, building strong relationships that contribute to long-term success.
- Your expertise in recognizing and assessing clients’ key business drivers and challenges allows you to propose relevant solutions.
- Managing teams of consultants effectively, you ensure their development and success within the organization.
- You are skilled in managing Orange financials linked to your team of consultants, ensuring financial health and profitability.
- Your ability to produce high-quality written materials, such as proposals and business cases, is crucial for communicating value to clients.
Your soft skills:
- Your exceptional customer service orientation enables you to meet and exceed client expectations consistently.
- You are an expert in knowledge and development, dedicated to fostering growth both for yourself and your team.
- Collaboration and strong networking skills allow you to effectively work with various stakeholders within and outside the organization.
- You possess advanced leadership and matrix management skills, guiding your teams towards achieving joint objectives.
- Your mentoring abilities ensure that both new and existing consultants develop professionally and achieve their fullest potential.
At Orange, we pride ourselves on nurturing an environment that encourages creativity and innovation. We promise to empower you as a leader who inspires and develops talent, while providing you the tools and resources needed to solve complex challenges alongside our clients. Join us to make a real impact, explore new horizons, and drive meaningful change with a focus on collaboration and excellence.
You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.
What we offer
• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).• Professional Development: training programs and upskilling/re-skilling opportunities.• Career Growth: Internal growth and mobility opportunities within Orange.• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.• Reward Programs: Employee Referral Program, Change Maker Awards.