Head of Software Development & Platform Architecture

This is a remote position.

Signalmash is building modern communications infrastructure for voice, messaging, WebRTC, and AI-powered workflows. We blend open-source telecom technologies, distributed systems, and applied AI to deliver reliable, developer-friendly APIs backed by real human support.

We are hiring a senior technical leader to own our platform architecture and guide both internal and outsourced engineering teams. This is a high-impact role shaping the future of our telecom + AI platform.

Key Responsibilities

Platform Architecture

• Own and evolve the Signalmash real-time communications platform

• Lead architecture across SIP, RTP, WebRTC, messaging gateways, routing engines, and distributed backend systems

• Integrate and optimize open-source telecom components such as Kamailio, OpenSIPS, FreeSWITCH, Asterisk, Kannel, Jasmin, Janus, etc.

• Improve scalability, latency, observability, and fault tolerance

• Drive internal tools for monitoring, diagnostics, routing intelligence, and security

Engineering Leadership

• Lead outsourced engineering partners and build a high-performing internal team

• Define engineering standards, architecture guidelines, and delivery processes

• Write technical specs, review designs, and mentor engineers

• Drive clarity, accountability, and engineering excellence

AI Integration

• Architect AI-powered telecom workflows

• Build intelligent routing, fraud detection, diagnostics, automation, and developer tooling

• Implement LLM-based systems, RAG pipelines, vector search, and agent-based orchestration

• Optimize AI for performance, reliability, and cost efficiency

• Integrate modern AI coding/automation tools into engineering processes

Requirements

• 7+ years in backend, systems, or platform engineering (or equivalent expertise)

• Strong knowledge of telecom/RTC technologies: SIP, RTP, codecs, signaling, media servers, WebRTC, messaging gateways

• Hands-on experience with open-source telecom stacks (Kamailio, OpenSIPS, FreeSWITCH, Asterisk, Kannel, Jasmin, Janus)

• Strong backend engineering experience in Go, Python, Java, Node.js, or similar

• Experience building large-scale, distributed, fault-tolerant systems

• Proven leadership experience managing outsourced + internal teams

• Practical experience with AI/LLM integrations (RAG, vector DBs, agents, orchestration frameworks)

• Excellent English communication (spoken & written)

• Availability for US-morning overlap & occasional travel

Nice to Have

• CPaaS experience

• Multi-region / multi-cloud architecture

• Telecom analytics, routing optimization, or fraud detection

• Experience scaling engineering orgs

• Building internal engineering automation tools

Benefits

• Fully remote role with flexible work arrangements

• Opportunity to build a next-generation telecom+AI platform

• Work alongside global engineering and executive leadership

• Ownership over architecture direction and technical strategy

• Competitive compensation and growth opportunities

• Occasional international travel for team and customer meetings

Originally posted on Himalayas