Head of VIP - Brazil
JOIN OUR TEAM
BetWarrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America.
With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always player-first.
Great people, bold ideas, and a sharp focus on user experience set us apart
If you know how to build relationships that move millions, create unforgettable experiences, and turn high-value players into long-term loyal clients — you’ll feel right at home.
We’re looking for a Head of VIP to build and scale our VIP operation in Brazil, establishing BetWarrior as the go-to operator for high-value players in the market.
In this Role, You’ll:
- Bring and manage an existing network of high-value players from day one
- Build and execute the acquisition and retention strategy for VIP players in Brazil
- Prospect and acquire VIP players through poker clubs, agents, intermediaries, premium events, and digital channels
- Develop and manage partnerships with accredited VIP agents and affiliates
- Represent BetWarrior at strategic events, poker tournaments, and premium networking opportunities
- Build and manage a structured VIP acquisition pipeline with monthly growth targets
- Manage VIP relationships proactively through personalized communication and exclusive experiences
- Design and execute hospitality plans, live events, customized benefits, and premium activations
- Partner with CRM teams on segmentation strategies, dedicated campaigns, and churn prevention initiatives
- Define VIP tiers, benefits, betting limits, and qualification criteria
- Own VIP revenue targets and provide weekly business updates to leadership
- Scale the VIP operation over time, with the opportunity to build and lead a team as the business grows
We’re Looking for Someone who Brings:
- 3–5+ years of experience in VIP Management within iGaming, sports betting, online casino, land-based casino, or premium entertainment industries
- Proven ability to leverage an existing network of high-value players and established relationships with VIP agents, poker clubs, or premium player communities across Brazil (non-negotiable requirement).
- Strong connections within São Paulo’s poker and premium entertainment ecosystem
- Deep understanding of VIP acquisition, retention, and relationship management strategies
- Strong commercial mindset and ability to operate against ambitious growth targets
- Exceptional relationship-building and communication skills
- Native Portuguese and advanced English
Bonus Points if You Also Have:
- Previous experience at a leading sportsbook, online casino, or premium land-based casino operator
- Experience building VIP structures, teams, or processes from scratch
- Knowledge of CRM, loyalty programs, and player segmentation strategies
- Spanish proficiency
How we do things
- You combine attention to detail with a proactive mindset, making sure every campaign goes out accurately and on time.
- You are naturally collaborative and know how to work across teams to move ideas from concept to execution.
- You stay curious, test new approaches, and look for smarter ways to improve performance and processes.
- You balance executional excellence with strategic thinking, always connecting day-to-day actions to bigger business outcomes.
- You communicate clearly, adapt quickly, and thrive in dynamic environments where priorities evolve fast.
We expect every team member to live our values
Accountability & Ownership – Take charge, own your craft
Reliability – Deliver with quality and consistency
Teamwork – Collaborate, challenge, and grow together
Winner Spirit – Compete with purpose and grit
Wellbeing – Build a career that energizes you
Curiosity & Innovation – Keep questioning. Keep improving