Health Care Education Coordinator
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Core Responsibilities
· Identify, access, and refer patients and families to appropriate community and support services
· Provide care navigation and logistical support following emergency room or inpatient discharge
· Develop and maintain relationships with primary care and specialty providers to ensure coordinated care
· Participate in interdisciplinary care team meetings and collaborate across departments
· Conduct outreach in the emergency room and outpatient clinic, particularly for asthma-related cases
· Maintain accurate documentation as required by the Department of Pediatrics, PCMH, DSRIP, and the Asthma Coalition of Staten Island
· Assist with data collection and entry for program tracking and reporting
· Attend community-based meetings and represent RUMC at outreach events several times per month
· Support general and condition-specific initiatives related to asthma, obesity, mental health, maternal depression, and developmental delays
Core Competencies
· Knowledge of pediatric care systems and community health resources
· Strong communication and organizational skills
· Ability to work collaboratively across departments and with external partners
· Culturally sensitive and family-centered approach to care
Customer Service Competencies
· Maintains professionalism, compassion, and respect in all interactions
· Communicates clearly and responsively with families and team members
· Ensures confidentiality and a supportive experience for all patients
· Responds appropriately to concerns and feedback
Qualifications
· Bachelor’s degree in Public Health, Health Administration, or related field required
· Master’s degree (e.g., MPH, MHA) preferred
· Experience in pediatric care coordination or community health strongly preferred
· Physician (MD/DO) applicants will be considered if interested in a non-clinical, coordination-focused role
· Familiarity with EMRs and data tracking systems a plus
· Bilingual skills (e.g., Spanish, Russian) preferred
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!