Health Information Management (HIM) Clerk

The HIM Clerk is responsible for compiling, processing, and maintaining medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of DRH Health.

RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

• Greet guests and answer phones in a courteous manner while processing requests for medical records to be printed, faxed, etc.
• Analyze medical records to ensure compliance with regulatory requirements and logging identified deficiencies in Meditech.
• Communicate with providers regarding needed documentation on a daily and weekly basis.
• Verify that records and documents are retrieved or received from various departments.
• Sort and alphabetize documents by date when necessary.
• Scan reports and documents into Meditech.
• Monitor the fax machine, tube system, and incoming mail; then distributing the received documents to the proper recipients.
• Update the master patient index when necessary to include email addresses, date of death, etc.
• Monitor the medical record email account and ensure emails received are answered and addressed.
• Assist patients with enrollment in the patient portal and field questions when problems arise.
• Merge duplicate medical record numbers.
• Order office supplies.
• Assist in addressing birth certificate questions and issues that arise.
• Distribute confidential and sensitive information or documentation; Handle highly confidential records. Ensure records are safe and secure at all times.
• Regular attendance and punctuality for scheduled shifts.
• Maintains professional and technical knowledge through continuing education opportunities including internal and external educational offerings.
• Utilization of assistive devices for lifting is mandatory.
• Must adhere to safety protocols at all times.
• Per DRH policy, all required conditions of employment must be met and maintained including required vaccinations.
• Implement DRH Standards of Behavior and exhibit behaviors consistent with DRH core values.
• Performs other related duties as assigned.