Health Technician (Audiology)

This position is located in the Audiology Section of the Medicine Service Service Line at the Tomah VA Medical Center in Tomah, WI. The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service. The health technician supports the function of the clinical programs in Audiology. Salary Pay Range GS-04 $36,409-$47,334 GS-05 $40,736-$52,957 GS-06 $45,409-$59,031

Total Rewards of a Allied Health Professional Direct patient care duties may include, but not limited to, the following: Greeting and escorting patients. Patient instruction and counseling on hearing loss or hearing aids either on an individual basis or in a group setting. Non-diagnostic otoscopy. Hearing aid troubleshooting and repair. Providing basic hearing aid information for patients and caregivers. Performing listening checks on hearing aids. Pairing hearing aids and accessories via Bluetooth technology. Programming previously stored settings into hearing aids. Activating remote controls. Administrative duties may include, but not limited to the following: Managing office supplies. Tracking loaner stock hearing aid inventory. Electronic ordering, verifying orders upon arrival to ensure components are present and working correctly. Scheduling appointments. Packaging and mailing hearing aids and accessories. Processing ROES transactions (e.g. certifying and issuing hearing aids, entering orders and repairs). Responding to routine inquiries from patients, including determining nature of hearing aid inquiry and responding to administrative questions. Assisting patients, visitors, and others requesting information. Management of infection control, patient safety, and clinical supplies for the audiology clinic. Maintenance of clean, disinfected instrumentation, equipment, and work surfaces in the audiology clinic, reprocessing reusable medical equipment based on facility policy according to Medical Center infection control procedures and reusable medical equipment policies. Work Schedule: Monday-Friday; 8:00am to 4:30pm Recruitment Incentive (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Ad-hoc Virtual: This is not a virtual position. Functional Statement #: GS-04 01425F; GS-05 01427F; GS-06 01428F Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.