Help Me Grow Service Coordinator

Position: Help Me Grow Service Coordinator

Position Status: Full-time

Salary Range:
Pay grade starts at $20.54/hour. Salary will be reflective of education, credentials, and experience.

Scope:

Under the supervision of the Help Me Grow Supervisor, travels and conducts home visits

for families with children, ranging in age from birth to five (3) years of service, who qualify for

services under the Help Me Grow program. This position provides support and parent education

that promote physical, social, emotional, and cognitive development of children.

Essential Duties (including, but not limited to):

• Contribute to creation and completion of specific performance objectives in personal work plan which links to the ZMCHD strategic plan

• Travels and conducts home visits for referred families of Muskingum County

• Assists families in developing their Family Plan (FP)

• Assists families in accessing the services listed in the Family Plan; Seek appropriate services and situations to achieve the child and family outcomes of the Family Plan

• Assure the Family Plan is updated timely and in accordance with Help Me Grow rule

• Coordinates completion of all required eligibility determination procedures in accordance with Help Me Grow rule

• Coordinates completion of ongoing screenings and assessments described in Help Me Grow rule

• Coordinate information sharing with medical and service providers as needed

• Remain knowledgeable of community resources appropriate for needs of clients;

- Actively assist with referral process for agency and community resources and programs;

- Maintain supporting documentation of all referrals and follow up

• Assure necessary data is collected and entered into appropriate state data system

• Facilitate timely transition plan when the family’s Help Me Grow services are ending

• Establish and maintain working relationships with participating agencies to effectively assist the families in utilizing the available services to meet their needs

• Establish positive, trusting relationships with clients and their families while providing general support, encouragement, and feedback

• Follow up with clients via phone calls, home visits, and visits to other settings where clients can be found. Follow up should be continuous from initial eligibility through closure of need

• Assist clients with accessing health related services, completing applications and forms, understanding care plans and instructions, utilizing services

• Work closely with any internal programs/partners our clients are working with to help ensure clients have comprehensive and coordinated care

• Enter data into electronic and hard copy records, spreadsheets, and databases. Complete client reporting within required timeframes

• Participate on committees, meetings, trainings, and events as requested

• Maintain confidentiality of confidential or sensitive records and information pertinent to the assigned position

• Follow the guidelines from the Health Families America job description (attached)

• Help in the promotional efforts for ZMCHD programs and activities, both internal and external. This includes attending health fairs and special events, preparing displays for events, developing educational materials and working with the ZMCHD PIO and media

• Support and participate in quality improvement activities

• Adhere to ZMCHD policies and procedures. Practice dependable attendance habits

• Represent the department and agency favorably to the public. Adhere to the adopted ZMCHD customer service standards

• Ensure compliance with standards, laws, and regulations as promulgated by regulatory agencies such as OSHA, Federal and State government

• Ensure compliance and works toward the mission of ZMCHD

• Maintain and improve knowledge and skills through participation in meetings, trainings, seminars, and in service trainings

• Additional duties as assigned or requested

• May be required to report to the emergency command center in the event of a public health emergency

Minimum Qualifications: An appropriate combination of education, training, course work, and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:

· Minimum of an Associates Degree in Child Development, Human Services; or a degree with relevant college coursework, and/or an Infant Mental Health endorsement.

· Preferred experience in working with or providing services to children and their families

· An ability to establish trusting relationships

· Acceptance of individual differences

· Experience and humility to work with the culturally diverse families

· Knowledge of infant and child development

· Willing to engage in building reflective capacity (e.g., capacity for introspection, communicating Awareness of self in relation to others, recognizing value of supervision, etc.)

· Valid driver’s license with access to reliable transportation

· Non-tobacco user

This position follows the Healthy Families America duties and responsibilities

Zanesville-Muskingum Co. Health Department is an Equal Opportunity Employer and Equal Opportunity Provider.