Helpdesk

Key Roles & Responsibilities<\/b>
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  1. Greet and assist clients and visitors at the front desk.
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  2. Handle all incoming and outgoing calls professionally.
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  3. Maintain cleanliness and organization of the front office area.
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  4. Receive and follow up on resident complaints with the Maintenance Department.
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  5. Manage staff attendance and prepare daily reports.
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  6. Communicate updates on new joiners and exits to the HR team.
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  7. Coordinate with back\-office for ID cards and uniforms for staff.
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  8. Maintain visitor logs, courier records, and vendor details.
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  9. Handle petty cash and prepare related expense statements.
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  10. Prepare and share daily reports with management.
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  11. Assist in booking amenities and updating residents' electricity (BESCOM) bill details.
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  12. Maintain documentation and support general administrative tasks.
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    Requirements
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    Education \- PUC/Any Graduation
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    Experience \- 2\-4 years
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    Communication Skills \- Excellent verbal and written communication in English, Hindi & Kannada.
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    Computer Skills \- Proficient in MS Office (Word, Excel, Outlook).
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    Benefits
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    6 days working
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    Employee Provident fund
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    Medical & accidental Insurance
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    12 national festival holidays
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