HNW Policy Servicing (Insurance|Up to $5k)

The Opportunity

  • This is an exciting opportunity to work for one of the leading global banks.
  • It is an opportunity for an experienced HNW Policy Servicing to join their team

The Job

  • Respond promptly and professionally to enquiries received from distributors across multiple channels, ensuring clear and accurate information is provided.
  • Process customers’ policy change requests within agreed turnaround times, while maintaining full compliance with the company's requirements and all relevant regulatory standards.
  • Review and manage legal documents for policies assigned to banks as collaterals and assignments to trust institutions and entities.
  • Prepare and issue CSV month end statements requested by distributors and banks.
  • Maintain and update Standard Operating Procedures (SOPs) to reflect process changes and ensure service consistency.
  • Deliver other adhoc tasks or projects assigned by the manager

The Talent

  • Diploma holder in business or a related field.
  • Minimum 3 years’ experience in policy servicing team in the life insurance industry.
  • Familiar with life insurance processes and local regulations.
  • Highly service oriented, strong organizational skills and ability to multi-task.
  • Has a strong flair in administrative work. Meticulous and detail oriented.
  • Good team player with strong interpersonal and communication skills.
  • Experience in the use of Microsoft Office applications, Life Insurance Policy Administration System, Workflow and Imaging System.

Next Steps

  • Drop your resume and contact us to follow-up, or send your resume to cecilia.sim@adecco.com
  • Email Topic: Apply HNW Policy Servicing
  • Only shortlisted candidates will be contacted



Cecilia Sim Xin Yang

Personnel Registration No. R22105099

EA Licence No.91C2918