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Tokiye Integrated Medical Services

Hospital Administrator

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We are seeking a highly experienced, commercially minded, and results\-driven Hospital Administrator to lead the operations of a multi\-specialist hospital in Abuja. This is not a routine administrative role. We are looking for a leader with proven experience transforming healthcare institutions into financially sustainable, operationally efficient, patient\-centered organizations. The ideal candidate must be capable of identifying systemic inefficiencies, restructuring operations, improving patient experience, strengthening accountability across departments, driving revenue growth, optimizing costs, and building a culture of performance and excellence.
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The successful candidate will be responsible for repositioning the hospital into a profitable, respected, and high\-performing healthcare institution with measurable operational and financial outcomes.
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Key Responsibilities<\/b>
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1. Hospital Turnaround & Strategic Leadership<\/b>
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\u2022\tConduct a comprehensive operational, financial, and organizational assessment of the hospital within the first 30 days of resumption.
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\u2022\tDevelop and implement a clear turnaround strategy with measurable milestones and timelines
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\u2022\tIdentify revenue leakages, inefficiencies, underperforming service lines, and operational bottlenecks
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\u2022\tDevelop strategies to reposition the hospital competitively within the Abuja healthcare market
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\u2022\tDrive occupancy growth, increased patient retention, and improved service utilization
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\u2022\tLead expansion and optimization of profitable clinical and non\-clinical services
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2. Financial Management & Profitability<\/b>
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\u2022\tTake direct responsibility for the hospital\u2019s financial performance and sustainability
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\u2022\tDevelop and implement systems for: Revenue assurance, Billing optimization, HMO claims efficiency, Cost containment, Budget discipline, Procurement control, Inventory accountability.
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\u2022\tDrive and monitor revenue performance indicators
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\u2022\tImprove cash flow management and financial reporting accuracy
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\u2022\tDrive measurable increases in monthly revenue and operating margins
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\u2022\tEnsure all departments operate within approved budgets and productivity benchmarks
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3. Operational Excellence<\/b>
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\u2022\tOversee day\-to\-day hospital operations across clinical and non\-clinical departments
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\u2022\tEstablish and enforce operational SOPs, KPIs, workflows, and accountability systems
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\u2022\tImprove turnaround times, patient flow, service coordination, and overall operational efficiency
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\u2022\tDevelop systems for performance monitoring across all units
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\u2022\tEnsure proper utilization of hospital resources, equipment, manpower, and infrastructure
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\u2022\tImplement technology and ERP systems that improve efficiency and reporting
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4. Human Resource & Performance Management<\/b>
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\u2022\tBuild a culture of accountability, professionalism, responsiveness, and excellence
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\u2022\tLead recruitment, restructuring, and performance management initiatives where necessary
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\u2022\tDevelop clear departmental KPIs and reporting structures
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\u2022\tSupervise departmental heads and ensure alignment with organizational goals
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\u2022\tAddress staff inefficiencies, absenteeism, poor service culture, and low productivity
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\u2022\tImprove staff engagement, discipline, and operational ownership
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5. Business Development & Growth<\/b>
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\u2022\tDevelop and execute strategies to increase patient acquisition and market visibility
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\u2022\tBuild strategic partnerships with HMOs, corporates, consultants, and referral networks
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\u2022\tIdentify opportunities for new service offerings and income\-generating initiatives
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\u2022\tImprove the hospital\u2019s competitive positioning, branding, and patient experience
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\u2022\tWork with marketing and clinical teams to grow high\-value service lines
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6. Clinical Operations & Patient Experience<\/b>
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\u2022\tCollaborate with clinical leadership to improve quality of care and patient outcomes
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\u2022\tEnsure smooth coordination between medical, nursing, pharmacy, laboratory, imaging, finance, and administrative departments
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\u2022\tImprove patient satisfaction, complaint resolution, and service delivery standards
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\u2022\tEnsure patient\-centered care systems are embedded across operations.
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7. Compliance, Governance & Quality Assurance<\/b>
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\u2022\tEnsure compliance with healthcare regulations, licensing requirements, and accreditation standards
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\u2022\tDevelop and strengthen internal controls and governance structures
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\u2022\tEnsure proper documentation, reporting, risk management, and audit readiness
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\u2022\tPromote quality improvement initiatives across the hospital
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Requirements<\/h3>
\u2022 Bachelor\u2019s degree in healthcare administration, Business Administration, Hospital Management, Public Health, or related field
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\u2022\tMaster\u2019s degree (MBA, MHA, MPH, or related discipline) strongly preferred
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\u2022\tMinimum of 15 years\u2019 experience in healthcare operations or hospital administration
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\u2022\tMinimum of 5 years in a senior hospital leadership or operational management role
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\u2022\tDemonstrated and verifiable requisite experience
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\u2022\tStrong understanding of:
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  • Hospital finance<\/span>
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  • Revenue cycle management
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  • HMO operations
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  • Healthcare operations
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  • Healthcare quality systems
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  • Procurement and inventory management
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  • Healthcare regulations and compliance
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    \u2022\tExperience working within the Nigerian healthcare system is required
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    Technical Competencies<\/b>
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    \u2022\tHospital Operations Management
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    \u2022\tFinancial & Commercial Management
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    \u2022\tRevenue Optimization
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    \u2022\tStrategic Planning & Execution
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    \u2022\tPerformance Management
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    \u2022\tProcess Improvement
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    \u2022\tBudgeting & Financial Analysis
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    \u2022\tHealthcare Quality Assurance
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    \u2022\tData Analysis & Reporting
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    \u2022\tERP/HMIS Systems Management
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    \u2022\tProcurement & Inventory Control
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    Behavioral Competencies<\/b>
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    \u2022\tPatient\-centricity
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    \u2022\tStrong leadership presence
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    \u2022\tHigh accountability and ownership mindset
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    \u2022\tDecisive and execution\-focused
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    \u2022\tCommercially minded
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    \u2022\tAnalytical and solution\-oriented
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    \u2022\tStrong negotiation and stakeholder management skills
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    \u2022\tAbility to lead organizational change and restructuring
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    \u2022\tExcellent communication and reporting skills
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    \u2022\tResilient and performance\-driven
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    Benefits<\/h3>
    Compensation<\/b>
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    The package will include:
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    \u2022\tBase salary (open to negotiation)
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    \u2022\tPerformance bonuses tied to profitability and operational targets
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    \u2022\tAccommodation and/or transport support (where necessary)
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    \u2022\tHealth insurance
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    \u2022\tExecutive leadership benefits
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    \u2022\tCareer growth opportunities
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    Only candidates with strong healthcare operational leadership experience will be shortlisted.<\/i>
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