Host/Barista - Canopy at Deer Valley

Extell Hospitality Services

Extell Hospitality Services is a dynamic extension of Extell Development Company, blending expertise in asset management, hotel and food & beverage operations with fiscal precision and innovative marketing. Headquartered in New York City and Deer Valley, Utah, Extell Hospitality Services is committed to elevating the art of hospitality with strategic, results-driven excellence.

Location

Perched above the Jordanelle Reservoir and just steps from the Jordanelle Express Gondola, Canopy by Hilton at Deer Valley is your all-season gateway to adventure. Effortless ski-in access meets vibrant dining and après with live local music, while the rooftop lounge, game room, and year-round heated pool, jacuzzi, sauna, and plunge pool create the ultimate alpine retreat. Cozy yet dynamic, it’s mountain luxury reimagined.

Overview:

The Host / Barista at Canopy by Hilton Deer Valley serves as the primary ambassador of first impressions, seamlessly transitioning between the coffee shop, restaurant entrance, and cashier station. Grounded in a strong Culture of Care, this multi-faceted role combines the warm, welcoming presence of a Host/Hostess with the technical precision of a skilled Barista. Whether crafting artisanal beverages, managing the dining room door, pacing guest seating, or executing accurate retail transactions, this position ensures a smooth, hospitable, and efficient start to the guest experience while strictly adhering to property standard operating procedures (SOPs)

Key Responsibilities:

Hostess & Door Operations:

Warmly greet arriving guests, verify dining or event reservations, and guide them to their tables with a welcoming and positive demeanor.
Manage the floor layout and table rotation efficiently to ensure balanced pacing for the service team and minimal wait times for guests.
Actively engage with guests upon seating to understand their specific dining needs, severe food allergies, or dietary preferences, communicating these details immediately to the assigned Server and culinary team.
Maintain a clean, organized, and pristine host stand and entry area to ensure a flawless first impression according to brand standards.
Provide accurate information regarding property layouts, operation hours, and menu offerings, emphasizing local and regional concepts..

Barista & Coffee Shop Operations:

Prepare and serve a full menu of specialty coffee, espresso beverages, teas, and seasonal drinks precisely to brand standards and portion guidelines.
Maintain deep product knowledge of coffee blends, regional flavor profiles, and local pastry or food offerings to confidently guide guest selections.
Maintain, clean, and calibrate espresso machines, grinders, and coffee shop brewing equipment daily to ensure product consistency and safety.
Keep the coffee shop counter, display cases, and condiment stations fully stocked, clean, and organized throughout the shift.
Adhere strictly to health and food safety protocols, monitoring expiration dates and product freshness for all café inventory.
Review operational directions to assist in the physical setup and teardown of event rooms, positioning tables, chairs, linens, and buffets efficiently.

Cashier & Retail Reconciliation

Input café, coffee shop, and grab-and-go orders accurately into the point-of-sale (POS) system, flagging any specific guest dietary restrictions when ringing up food items.
Process guest checks cleanly and handle cash, credit, room charges, and mobile payments efficiently according to standard accounting procedures.
Balance and reconcile the cash drawer at the start and end of each shift with absolute financial precision, reporting any discrepancies immediately to management.
Monitor retail inventory on display, ensuring items are neatly organized, properly priced, and visually appealing to encourage grab-and-go sales.

Compliance, State Liquor Laws & Safety

Adhere strictly to the Utah 100% ID law by verifying physical or approved mobile identification for any guest purchasing retail alcohol or age-restricted items, regardless of appearance.
Inspect IDs for court-ordered restrictions before processing any retail alcohol transactions.
Safely clear and bus used café glassware, plates, and trash to the dishwashing area to keep the coffee shop seating space pristine and hazard-free.
Ensure any retail or beverage inventory restricted by state sales hours remains stored in designated, secure, DABS-approved lockups.