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Max Hospitality

Host - Daytime

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DAYTIME HOST – MAX’S TAVERN & MAX’S SWING LOUNGE, SPRINGFIELD, MA

Join the Max Hospitality Team!

Max’s Tavern and Max’s Swing Lounge, both located inside the Basketball Hall of Fame in Springfield, MA, are seeking a friendly, energetic, and professional Daytime Host with open availability to join our team. If you’re passionate about delivering exceptional guest service in a dynamic, high-energy environment, we want to meet you!

Max Hospitality has been a regional leader in dining and service for over 30 years, known for high-quality cuisine, exceptional guest experiences, and thoughtful hospitality. We pride ourselves on offering a supportive environment where team members can learn, grow, and thrive.

Max’s Tavern offers elevated American fare in a relaxed, upscale-casual setting, while Max’s Swing Lounge provides a unique indoor golf experience with cutting-edge simulators, inventive cocktails, and lounge-style small plates. Together, these two concepts create a dynamic and welcoming environment for guests, and we’re looking for a Host who can be the face of our operations, ensuring a smooth and memorable dining experience for all.

Benefits:

  • Competitive Pay

  • Employee Discount on Meals

  • Flexible Scheduling

  • Opportunities for Growth and Advancement

  • 401(k) with matching up to 4%

  • Health, Dental, and Vision Insurance

  • Paid Time Off & Paid Sick Time

  • Referral Program

  • Life, Accident, Critical Illness, & Pet Insurance

  • Career Development within the Max Hospitality Group

Responsibilities:

  • Greet and welcome guests upon arrival, ensuring they feel valued and comfortable

  • Manage dining room reservations and assist in arranging parties or special events

  • Provide special services for diners celebrating special occasions

  • Assist with to-go orders, ensuring accuracy, organization, and timely execution

  • Collaborate with the management team to ensure smooth service and assist with ad hoc tasks as needed

  • Maintain a clean and organized front-of-house environment, ensuring a professional and welcoming atmosphere for guests

  • Assist in coordinating guest seating arrangements and managing the flow of the dining room during busy times

  • Ensure all guests receive outstanding service from arrival to departure