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SEARCH AVENUE PRIVATE LIMITED

Hotel Front Desk Receptionist

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Our client is seeking passionate and service-oriented Front Desk Receptionist to join the opening team of a new luxury hotel in Singapore. This is an exciting opportunity to be part of a pre-opening journey and help create exceptional guest experiences from day one.

As a Hotel Receptionist, you will be the first point of contact for guests, delivering exceptional service while ensuring the smooth operation of front desk activities.

Job Responsibilities:

  • Welcome guests and provide a professional, friendly and efficient check-in and check-out experience.
  • Handle guest enquiries, requests and feedback promptly while ensuring high levels of guest satisfaction.
  • Verify reservation details, room assignments, rates and payment information accurately.
  • Process payments and maintain accurate guest records and billing information in the Property Management System (PMS).
  • Provide information on hotel facilities, services and local attractions to enhance the guest experience.
  • Coordinate guest requests with Housekeeping, Food & Beverage, Engineering and other departments to ensure seamless service delivery.
  • Manage guest communications through phone calls, emails and other channels.
  • Promote hotel facilities, services and room upgrades where appropriate.
  • Adhere to hotel policies, operational procedures, cash handling requirements and safety standards.
  • Support daily front office operations and contribute to a positive and collaborative team environment.

Job Requirements:

  • Minimum 1 year of experience in customer service, front office or hospitality-related roles preferred.
  • Strong communication and interpersonal skills with a service-oriented mindset.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks.
  • Good problem-solving and organisational abilities.
  • Familiarity with Property Management Systems (PMS) will be an advantage.
  • Proficient in spoken and written English; additional language skills are a plus.
  • Able to work rotating shifts, weekends and public holidays.

đź“Ť Location: Central

đź•’ Work Hours: 5 days work week

đź’° Salary: Up to $2,700

If this sounds like you, click APPLY NOW to send us your CV.
We regret that only shortlisted candidates will be notified.

Eleanor Ho

EA Registration No.: R1325724

EA License No.: 25C2695