Housekeeping Houseperson - Harrah's Joliet

Are you passionate about teamwork? Do you thrive on hard work and reliability? If you have a love for action, then picture the Houseperson and Room Attendant as the ultimate dynamic duo—like Batman and Robin on a mission! Together, they create a magical atmosphere in the hotel, turning every room into a cozy sanctuary for guests. Fueled by excitement and a commitment to excellence, they transform every stay into an unforgettable adventure! Join them in this thrilling journey and make a difference in the hospitality world!

• Maintains an upbeat and positive attitude.

• Ensures a fun-filled and exciting environment where the flawless delivery and execution of four-star service is paramount.

• Uses appropriate cleaning chemicals utilizing all established safety procedures.

• Operates housekeeping cleaning equipment including carpet/floor care tools as assigned.

• Cleans hotel hallways as assigned.

• Picks up linens and garbage from housekeeping carts throughout the day.

• Ensures storage areas are stocked properly.

• Transports and supplies linens.

• Is responsible for the removal of all foreign materials from linens and uniforms.

• Disposes of foreign materials in accordance with established procedures.

• Sorts soiled laundry based on type and degree of soil.

• Inspects all linen for quality, checking for stains, wrinkles, and overall fabric condition/appearance.

• Hangs garments on racks.

• Pulls/pushes full and empty laundry carts and bell carts.

• Transports glassware to and from kitchens for cleaning.

• Performs special projects assigned by supervisors.

• Responsible for ensuring room key security by following prescribed security procedures.

• Reports all repairs needed in all assigned work areas.

• Ensures that superior guest service is provided through “Fast, Flawless, and Spotless” service standards.

• Acts as a role model to other employees and always presents oneself as a credit to Harrah’s and encourages others to do the same.

• Adheres to all regulatory, company and department policies and procedures.

• Exemplify our core values, family style service, our mission and vision

• Physically stock and maintain linen and supply rooms

• Completes all other duties as assigned.

• Picks up and delivers room service orders and adheres to all service standards policies.

• High school diploma or equivalent required.

• Must be 18 years of age

• Ability to read and communicate verbally in English and Spanish is a plus

• Possess initiative and high energy level

• Prior heavy duty cleaning experience preferred.

• Knowledge of chemical use, OSHA regulations, and biohazard clean-up procedures

• Must be self-motivated and detail oriented

• Must be Open minded and willing to learn

• Must be able to work a flexible schedule including nights, weekends and holidays.

ADDITIONAL REQUIREMENTS:

• Position requires 10% sitting, 30% standing, 60% walking.

• Must be able to lift up to 75 lbs. and carry objects weighing up to 75 lbs.

• Requires very frequent bending, pushing, twisting, kneeling, climbing, stooping and reaching overhead.

• Must be able to respond to touch, speech, smell, aural and visual cues.

• Must be able to work in an area containing secondary smoke.

• Work involves contact with cleaning solvent and chemicals.

• Must have the manual dexterity to operate cleaning equipment and machines.

• Must be able to work in a fast-paced environment involving constant internal and external customer contact.

Compensation & Benefits:

• $16.00 per hour.

• Employment Type – Full Time

Shift Details:

• Morning Shift: 9:00 am - 5:30 pm

We’re looking for team members who can work a flexible schedule. Since weekends are our busiest time, weekend availability is important. Once you're officially hired, your days off will be scheduled for you

Benefits Package:

• Comprehensive Medical, Dental, and Vision Insurance to support your health and well-being

• Life and Disability Insurance to provide financial security in unexpected situations

• 401(k) retirement plan to help you save for the future.

• Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs

• Education Assistance program to support your professional development and continuous learning

• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team