Housekeeping Porter (Facchino ai Piani) F/M/X

Position Overview:
Our Housekeeping Porters play a crucial role in maintaining the impeccable standards of cleanliness and presentation expected at our 5-star luxury hotel. They support the housekeeping team by ensuring public areas, back-of-house spaces, and guest room corridors are spotless and orderly, contributing to an exceptional guest experience.

Main Activities:

• Assisting the housekeeping team with the timely delivery and collection of cleaning supplies, linens, and guest amenities according to hotel standards.
• Maintaining cleanliness and orderliness in all public areas including lobbies, corridors, restrooms, and service areas, ensuring a welcoming and pristine environment.
• Assisting in the removal and proper disposal of waste and soiled linens in compliance with health and safety regulations.
• Reporting any maintenance issues, damages, or safety hazards promptly to the Housekeeping Supervisor or Maintenance team.
• Supporting the set-up of guest room supplies and ensuring carts and storage areas are organized and fully stocked.
• Assisting with the smooth and efficient turnover of rooms during peak periods.
• Collaborating closely with Housekeeping, Front Office, and Maintenance departments to ensure seamless guest services and hotel operations.
• Adhering strictly to the hotel’s health, safety, and hygiene policies and procedures always.
• Responding promptly and courteously to guest requests and inquiries related to housekeeping services.

Qualifications:

• Previous experience in housekeeping or porter roles in luxury or upscale hotels is preferred.
• Strong attention to detail and a commitment to maintaining high cleanliness standards.
• Good physical stamina and ability to handle manual tasks including lifting and moving supplies.
• Excellent communication and interpersonal skills with a guest-oriented approach.
• Ability to work efficiently both independently and as part of a team in a fast-paced environment.
• Flexibility to work shifts, including weekends, holidays, and occasional nights.
• Basic knowledge of health and safety standards in hospitality settings.
• Legal right to work in Italy is required.

• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world!

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.