Housekeeping Supervisor
The Housekeeping Supervisor is responsible for the direct supervision and management of the Housekeeping Department's daily operations in strict accordance with hotel standards.
- Direct and manage all day-to-day housekeeping operations, maintaining the highest standards of cleanliness, order, and presentation throughout the hotel
- Conduct systematic inspections of guest rooms, floor pantries, and public areas in accordance with established procedures
- Enforce strict adherence to all hotel and housekeeping regulations and procedures amongst all housekeeping staff
- Investigate complaints thoroughly, implement corrective actions, and monitor resolution to completion
- Maintain comprehensive housekeeping and maintenance records, including Lost and Found documentation and activity logs
- Monitor cleaning materials inventory, ensuring adequate stock levels and proper storage protocols
- Ensure full compliance with all legislated health and safety requirements within the workplace
- Execute additional duties as assigned by management
Qualifications:
Minimum 2–3 years of housekeeping experience in a hotel, with at least 1 year in a supervisory capacity.
Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
Excellent communication and interpersonal skills.
Proficient in using housekeeping software and basic Microsoft Office applications.
High attention to detail and strong organizational skills.
Fluency in English; additional languages are an asset.
We are:
Fun and engaging workplace culture
Comprehensive training provided
Career progression opportunities within Accor
Managed Hotel