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accorhotel

Housekeeping Supervisor

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Housekeeping Supervisor


Reliable and engaging. As a Housekeeping Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

Job Description:

  • Supervise the implementation of housekeeping standards and procedures.
  • Open and close the shift and ensure effective shift handover.
  • Assist with the preparation of efficient departmental work schedules.
  • Perform room allocations and room inspections to check audit standards and ensure overall cleanliness.
  • Liaise with Front Office for guest and hotel requirements.
  • Replenish guest supplies and ensure that guests' requests are promptly attended to.


What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world!.
  • Ability to make a difference through our Corporate Social Responsibility activities.


What you will be doing:

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
  • Ensure employees are informed daily about priorities to personalize service.

Your experience and skills include:

  • Service focused personality is essential.
  • Previous experience in a similar leadership role is an asset.
  • Prior experience working with Opera or a related system.
  • Strong interpersonal and problem-solving abilities and the ability to lead by example.

Your team and working environment:

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.