Housing Estates Management Supervisor

Proposed Interview Date: Week Commencing 13 July 2026

Closing Date: Sunday 5 July 2026

Contract Type: Permanent

Salary: FC5 £29,170.80 - £31,761.26 (Pro-Rata)

Working Pattern: 18 hours per week, Monday to Wednesday

Location: Bankhead Central, Glenrothes, covering Fife Wide

Supporting Statement

As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked ‘upload resumé’. Your Supporting Statement must not be a CV. More information is available on our Career site at www.fife.gov.uk/jobs/supportingstatement.

Job Details

An exciting opportunity has arisen in the Housing & Safer Communities Service as a Housing Estates Management Supervisor.

Key aspects of the Housing Estate Management Supervisor role will include:

• Help to deliver a 24-hour service which addresses estate management in high rise blocks and the local community, react to emerging issues and support the work of Housing & Communities.
• Leading a team of Housing Estate Management Officers who work in multi-storey blocks and out in the community across Fife, providing residents with a friendly, clean and safe environment to live in.
• Monitor CCTV & alarm systems within the SARC/Control Room and deliver/co-ordinate appropriate responses to incidents/activations as they arise.
• Scheduling work, updating rotas and instructing team members on day-to-day tasks and workload, assisting with staff annual leave and absence management.
• Instruct staff as required on matters relating to their job completion (i.e. specification details, aims and values).
• Managing and supporting workers so they can perform their roles safely and to the best of their ability.
• Providing regular ‘hands-on’ coaching to team members in methods of service delivery to encourage and maintain good practices.
• Ensure we comply with Health and Safety and Building Safety policies. carrying out appropriate employee risk assessments and carry out training with employees.
• Responsible to a Lead Officer, mobile technology and support will also be provided to assist you in your role.
• Supporting your manager but also engaging with other Safer Communities and Housing Lead Officers who may have specific issues in their areas.
• Carry out Housing Estate Management Officer duties where required.

The Person

• You will be able to demonstrate an understanding of customer care and have excellent communication skills.
• They should be able to work unsupervised as required and use their own initiative to solve problems.
• Be able to evidence communication, organisational and I.T. skills.
• Have working knowledge of CCTV equipment and current best practice in caretaking/concierge service or similar environment.
• Have a flexible approach to work, hours and locations.
• Can form good working relationships with others.

A link to the role profile is included below where you will find more information about the job and the type of person we are looking for.

Further Information

• Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
• How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
• Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services.
• Directorate Information - Council Department information
• Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.
• Alternative Formats - Job information can be made available in alternative formats, to make a request please e-mail transactions.recruitment@fife.gov.uk.

For further information please contact: Bryan Kirk - bryan.kirk@fife.gov.uk