Housing Operations Coordinator
Do you know, you have the power to change the course of someone’s life?
Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Why This Role Matters
At Avivo Village, housing stability starts behind the scenes — through strong systems, accurate benefits, and timely coordination that keeps everything moving forward.
As the Housing Operations Coordinator, you are a critical connector between residents, case managers, and systems like Housing Support and MNsure. Your work ensures that benefits are secured, documentation is accurate, and funding flows appropriately — directly supporting residents in maintaining housing and accessing care.
This is a role for someone who thrives in complex systems work, enjoys problem‑solving, and wants to have a tangible impact on housing outcomes in a fast‑paced, mission‑driven environment.
This is a fully in-person role based at Avivo Village, must be available to work Fridays.
And yes — Avivo is a 32‑hour work week organization, offering full‑time pay and benefits while supporting balance and sustainability in your work.
What You’ll Do
- Coordinate and oversee Housing Support paperwork, intakes, and benefit documentation to ensure accuracy and timeliness
- Review, submit, and track documentation with Hennepin County and other benefit systems
- Serve as a liaison between Avivo Village and county partners to resolve complex Housing Support cases
- Support residents with MNsure enrollment and renewal as a Certified Application Counselor
- Monitor benefit eligibility, track discrepancies, and ensure continuity of services
- Manage housing support billing coordination, including eligibility checks, receivables tracking, and discrepancy reporting
- Maintain accurate and up‑to‑date records in electronic health record systems
- Coordinate communication, documentation, and workflows to support case managers and program operations
- Train and support staff on Housing Support processes and compliance requirements
- Collaborate across teams to ensure effective, coordinated service delivery