HR Coordinator GAS
HR COORDINATOR GAS (m/w/d)
Full-time, permanent
Frankfurt, Germany
Applications in English are preferred
JOB DESCRIPTION
The HR Coordinator will support and assist the HR Manager across the different businesses of NBCUniversal in Germany, Austria and Switzerland. The role is truly varied in nature and is responsible for delivering first-class employee administration, operational and systems support to employees. This role is the first point of contact for all HR related queries and will be accountable for ensuring that all HR administration and enquiries are addressed in a professional, efficient, timely manner.
KEY RESPONSIBILITIES:
Recruiting and Onboarding:
- Partner with the Talent Acquisition team and prepare the system ("SmartRecruiters") to post new roles, prepare job description and initiate background checks
- Process new hires in SAP/HR systems
- Manage all onboarding activities
- Track and capture all visa and immigration related documentation
HR Processes:
- Process all monthly payroll changes (including starters and leavers) and work closely with payroll to ensure they have up to date and accurate information
- Process any system data changes, workflows & paperwork for employee life cycle events such as promotions and transfers
- Create and maintain HR folders and Archive of HR Admin documentation
- Organize, conduct and maintain data on leavers and offboarding incl. exit interviews
- Accurately maintain and update employee database (SAP and HR systems) and employee records
- Maintain and update all HR email distribution lists, organizational charts as well as relevant staff contact lists
- Assist in any program roll outs (i.e. performance review process, talent review, salary planning, benefits enrolment, internship programs, trainings, annual declarations, etc.)
- Administer local HR policies, assist with development and launch
- Support in managing internal and external relocations, and remote working requests
- Use HR systems to provide reports and data to HR Manager and business leaders
- Administer invoice payments (incl. vendor management) and contract signing process
Client Services:
- Provide support on queries from clients including, but not limited to benefits, payroll, holiday, sick leave, employee reference requests or redirect clients to appropriate contacts
- Provide support for all questions regarding social security, health insurance, payroll taxation in liaise with designated international payroll specialists as well as for compensation & benefits matters
- Act as the first point of contact to all employees, while cooperating with different stakeholders to manage and resolve day-to-day employee issues
Employee Engagement:
- Provide support on designing and organizing Employee Engagement initiatives in alignment with the NBCU Engagement strategy
- Act as an ambassador of our NBCU inclusive culture, support Inclusion initiatives in collaboration with the local Inclusion committee
- Plan logistics for employee meetings or training, including room reservations and technology set-up
KEY SKILLS AND EXPERIENCE:
- Proven experience in an administrative, coordination, payroll or HR role supporting Germany (Austria and Switzerland are a plus)
- Strong organisational skills with a methodical and detail-oriented approach
- Solid knowledge of MS Office, including Excel, PowerPoint and Word
- Excellent communication skills (written and verbal) in German and English
- A proactive, flexible approach with the ability to work autonomously
- Strong customer service mindset, with a focus on delivering a high-quality employee or stakeholder experience
- Ability to handle sensitive and confidential information with professionalism and discretion
- Comfortable working in a fast-paced, dynamic and evolving environment while maintaining a calm and professional manner
- A solutions-oriented mindset with curiosity and a willingness to learn and continuously improve processes
- Demonstrates initiative in adopting AI tools to enhance day-to-day work
Desirable (but not essential):
- Experience in HR administration or exposure to employee lifecycle processes
- Experience working with or supporting payroll processes
- Understanding of HR practices and procedures, ideally within a matrix organisation
- Experience using the HR systems SAP HCM/SuccessFactors
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.