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Anderson Business Advisors

Human Resources Manager

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Position Summary

The Talent Success Manager is a hands-on leader responsible for supporting employee success across the full talent lifecycle. This role assists in overseeing key HR functions, including Payroll, Benefits, Recruitment, Training & Development, and New Hire Orientation, ensuring alignment with organizational goals and a seamless employee experience. This role partners with leadership to attract, retain, and support talent. The Talent Success Manager plays a critical role in shaping a high-performance culture through thoughtful strategy, compliance, data-driven decision-making, and a people-first mindset.

This individual must demonstrate substantial experience managing a team, administering employee benefits, and leading employee relations efforts, including complex investigations and sensitive workplace issues.

Key Responsibilities

Leadership & Strategy

  • Manage HR team members across HR, Recruitment, and Training & Development
  • Lead HR initiatives to boost employee engagement, improve retention, and elevate overall satisfaction across benefits, recruitment, employee relations, investigations, onboarding, and training.
  • Act as a business partner to leadership, providing insights and guidance on workforce planning, compliance, and talent development.
  • Provide guidance and coaching to managers on performance issues, policy interpretation, and conflict resolution.
  • Deliver and facilitate HR training for new hires, including onboarding sessions, compliance training, and company culture integration.
  • Oversee the administration and tracking of monthly, 90-day, and annual performance reviews to ensure timely completion and ensure alignment with our Talent Management philosophy.
  • Manage relationships with third-party HR vendors and outsourcing partners, ensuring service levels are met, contracts are up to date, and vendor performance aligns with organizational goals.

Benefits Administration

  • Manage benefits strategy and administration, including vendor relationships, open enrollment, and employee education.
  • Ensure accurate and timely processing of benefits, including medical, dental, vision, 401(k), and life insurance.
  • Oversee all leave of absence cases, including ADA, FMLA, STD, and personal leaves, ensuring compliance with applicable laws and internal policies.

Employee Relations & Compliance

  • Maintain up-to-date knowledge of employment laws and HR best practices.
  • Conduct internal investigations related to employee complaints, EEO claims, and workplace concerns, ensuring timely and thorough resolution.
  • Maintain documentation and ensure consistent application of policies and disciplinary action.
  • Ensure compliance with all regulatory requirements related to payroll, benefits, and HR policies.
  • Respond to audits and inquiries from external agencies as needed.

HRIS & Data Management

  • Run reports and oversee HRIS data accuracy, supporting leadership with workforce analytics, headcount, turnover, and compliance metrics.
  • Support HR system optimization and ensure employee records are appropriately maintained.
  • Serve as the primary point of contact for all Paycom processes, including workflow management, system troubleshooting, reporting, and user support.

Competencies

Integrity

  • Consistently demonstrates ethical behavior.
  • Addresses minor ethical issues independently.
  • Ensures confidentiality and privacy in various situations.

Communication / Collaboration

  • Communicates effectively in various settings.
  • Collaborates well with team members to achieve common goals.
  • Tailors messages to different audiences and situations.

Critical Thinking / Problem Solving

  • Analyzes problems independently and develops effective solutions.
  • Uses creative thinking to address more complex issues.
  • Evaluates the effectiveness of solutions and makes necessary adjustments.

Conflict Resolution

  • Addresses conflicts independently and impartially.
  • Mediates effectively between parties to reach resolutions.
  • Uses advanced conflict resolution strategies.

Developing Others / Empowerment

  • Actively supports the development of team members.
  • Provides regular feedback and opportunities for growth.
  • Encourages initiative and empowers others to take on new challenges.

Required Qualifications

  • Bachelor’s degree in Human Resources, Business Administration, or related field.
  • Manage HR projects across benefits, employee relations, investigations, onboarding, and training.
  • 5-7 years of progressive HR experience, with at least 2 years in a leadership or supervisory role.
  • 5-7 years working with HRIS systems (e.g., Paycom, ADP, Workday)
  • Proven experience in benefits administration, employee relations, conducting investigations, and ADA/FMLA/LOA management.
  • Deep knowledge of employment law, HR compliance, and industry best practices.
  • Excellent interpersonal, leadership, and communication skills.

Preferred Qualifications

  • HR certification (e.g., SHRM-CP, PHR).
  • Experience in a multi-state or national organization.