Ice Cream Process Engineer

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: Process Engineer

Scope: Regional Market

Location: Covington, TN

Terms: Permanent, full-time, on-site

THE ROLE:

Are you passionate about solving complex problems, eliminating waste, and driving operational excellence? As a Focused Improvement Engineer, you'll play a pivotal role in helping our manufacturing operation achieve World-Class performance—where safety incidents, defects, waste, and losses are driven toward zero.

In this high-impact role, you'll lead initiatives that improve how we work every day by identifying opportunities, analyzing data, and implementing sustainable solutions across key areas including:

• Safety
• Quality
• Manufacturing Performance
• Customer Service
• Logistics
• Cost Optimization

You'll leverage advanced continuous improvement methodologies, data analytics, and problem-solving tools to uncover root causes and eliminate losses that impact performance. Working cross-functionally with operations, maintenance, quality, and supply chain teams, you'll help transform business challenges into measurable results.

A key component of this role is using our Managing Manufacturing Performance (MMP) system and Cost Deployment methodology to identify and prioritize the most significant opportunities for improvement. Your work will directly influence plant efficiency, product quality, employee engagement, and business profitability.

Why This Role Matters

• Make a visible impact on plant performance and results.
• Lead meaningful projects that drive operational excellence.
• Develop expertise in world-class manufacturing systems and continuous improvement methodologies.
• Partner with leaders and frontline teams to create lasting change.
• Build a career with opportunities for growth in engineering, operations, and leadership.

If you're energized by finding better ways to work, enjoy turning data into action, and want to make a measurable difference every day, this is the opportunity for you.

WHAT YOU'LL BE RESPONSIBLE FOR:

• Lead transformative manufacturing improvement projects that increase production output, reduce waste, and improve line performance across the factory.
• Tackle complex operational challenges by identifying root causes of chronic equipment and process losses and implementing sustainable, data-driven solutions.
• Drive productivity gains through initiatives that reduce downtime, shorten changeovers, eliminate waste, and improve overall equipment effectiveness (OEE).
• Champion digital transformation by deploying innovative manufacturing technologies and helping teams leverage digital tools to improve performance.
• Partner with frontline teams and plant leaders to solve problems, coach continuous improvement practices, and build a culture of operational excellence.
• Become a technical expert in manufacturing processes such as mixing, freezing, dosing, enrobing, and packaging while applying world-class manufacturing methodologies.
• Develop and implement new standards and best practices that improve safety, quality, reliability, and consistency across production lines.
• Drive proactive performance improvements by working closely with Safety, Quality, and Cost Deployment teams to identify, prioritize, and eliminate the plant's biggest opportunities for improvement.

Key Deliverables:

• Eliminate Waste and Loss according to the UMS prioritization process using BPCD, FI, AM, PM, Q, PD pillar tools and methodologies.
• Create Technical Standards to ensure process stability on the line.
• Run to Standard (R2S) implementation: (Data collection and analysis, Prioritization of losses, Problem solving, SMED, AM activities definition and machine settings (Centerlines or Process parameters definition).
• Train line crews on technical standards and restoration of basic conditions (Stability sustainability).
• Identify and extend good practice to other lines.
• Provide inputs of EEM pillar – MP data.
• Factory OR and DBNR improvement.
• NVAA reduction.
• Application and accuracy of MMP Code data.

WE'RE LOOKING FOR SOMEONE WHO…

• Has experience in Focused Improvement and Kaizen activity or Continuous Programs (WCM, TPM, 6-Sigma, Lean, Etc) and can operate confidently in improvement engineering, digital enhancements, and technical knowledge.
• Brings strong skills in attention to detail, bias for action, accountability, written and verbal communication skills, data collection and analysis, problem solving, and decision making.
• Thinks end-to-end and takes ownerships for results
• Is comfortable working in a fast-moving, evolving organization
• Values collaboration, clarity and low-ego ways of working

WHAT YOU'LL GET:

Alongside meaningful work and strong development, we offer a reward package that typically includes:

• Market-competitive pay and performance related rewards
• Flexible ways of working
• Support for health, wellbeing and life outside of work
• Time off to rest and recharge
• Ongoing learning and development opportunities
• Medical, dental and (where applicable) vision coverage
• Health and wellbeing support, including employee assistance programs and wellness initiatives
• Health-related savings and spending accounts
• Retirement savings programs with a competitive matching plan
• Additional employee perks (e.g., corporate discounts, commuter or learning support)

Benefits vary by country and are subject to plan terms and eligibility.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact

- Free to move fast, experiment and challenge how things are done

- Continuous learning and development as the business grows

- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.