ICP Specialist

PRIMARY RESPONSIBILITIES

The ICP Specialist is responsible for outlining the responsibilities and authorities in relation to post requirements of managerial, technical, and key support personnel

SPECIFIC RESPONSIBILITIES

• Conduct research into and develop new ICP methods and procedures for the group in order to address analytical anomalies, client requests, and changing customer requirements
• Support all operations within Geochem throughout Africa.
• Keep up to date with new and novel developments in the analytical field of expertise in order to institute time savings, reliability, and efficiency improvements
• Solve analytical problems with respect to sample preparation, sample digestion and instrumental troubleshooting
• Conduct sample analysis using complicated and novel analytical methods
• Ensure that new staff members are continuously trained, job observations performed, and staff verified as competent
• Provide all the required technical support to enable the laboratory to function effectively whilst adhering to correct quality procedures and health and safety guidelines
• Ensure that laboratory tests are performed in order to produce reliable and precise results to meet client requests and requirements
• Carry out routine tests accurately and follow strict SGS methodologies
• Operate and maintain standard analytical laboratory equipment
• Calculate, verify, record, interpret, and report results to present to management and clients
• Ensure strict adherence to SGS Health, Safety, Quality procedures, protocols, and requirements.
• Maintain effective participation in proficiency testing schemes, maintain and monitor performance excellence, and report to agreed schedules
• Timeously address and close out non-conformances, corrective actions, and improvement requests.
• Conduct customer complaint Investigations as required and provide technical solutions to solve the problems
• Responsible for sample routing, formulating changes, improving workflow, and maximum utilization of resources in the departments.
• Coordinate Method Development and Method Validation
• Responsible for effective and appropriate use of equipment and facilities
• Assist with results evaluation
• Determine accreditation requirements and implement and monitor
• Fulfils the role of Technical Manager as per SANAS ISO17025 requirements
• Ensure that company policies are adhered to by the staff
• Available to travel throughout Africa.
• Adhere to all quality and safety requirements of the SGS management system
• Perform any other reasonable tasks as assigned by the direct line manager

PROFILE

Education

• BSc, M.Sc. Chemistry, PhD in Analytical Chemistry or equivalent, or Science and/or proven years of laboratory, knowledge, skills, and experience sufficient to be recognized as a qualification through – Recognition of Prior Learning
• Languages: Proficiency in English (Read, Speak, Write)
• Advance Microsoft software experience
• Valid driver’s license
• Valid Passport

Experience

• Minimum of 5 years of work experience in a testing environment or relevant field
• Solid Management/Senior Supervisory experience
• Minimum 3 years of method development and validation experience.
• Good understanding of ISO/IEC 17025 standard
• Document and report writing experience
• Must be fully acquainted with the LIMS system (SLIM)
• Expert working knowledge of the mining and minerals industry

REQUIRED SKILLS

• Must comply and conform to the Quality Management System (ISO17025 and SANAS)
• Good coordination and management skills
• Excellent problem-solving skills
• Excellent interpersonal skills and the ability to work with a variety of personalities
• Ability to consistently meet deadlines
• Ability to work both independently and as part of a team
• Superb organizational skills and concern for order
• Effective planning skills
• Ability to maintain a positive and professional attitude when dealing with escalated issues
• Possess excellent verbal and written communication skills
• Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment
• Proven time management skills and a strong attention to detail

COMPLIANCE & AUTHORITY

• Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and take action to address the hazard.
• Cease to carry on with work that may affect the quality (integrity) of services and take action to address the issue.
• Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified, or when nonconformity is identified.