IKEA Alexandra - Furniture Assembler And Kitchen Specialist (One Year Contract)

About the job

You will work closely with the Customer Relations team and the Home Furnishing Business to create a positive customer experience. You do this by providing professional knowledge sharing with the IKEA Services Furniture Assemblers and Kitchen Installers enabling a seamless development on measurement, assembly and installation services.

Your assignment

· Responsible for ensuring that the IKEA storeprovide the best furniture assembly services, so that customers get a successful shopping experience.

· Full understanding of "IKEA basic work knowledge", to maintain a friendly attitude at customer place

· Provide customers with professional, fast and friendly full range of furniture assembly services including delivery of our IKEA items to customers’ places.

· Ensure that all the items loaded are accurate, the packaging is not damaged, the installation drawings are clear toconfirm the orderly installation services

· Clearly inform the customer installation in professional and friendly manner to the customer to confirm the installation of goods

· Ensure that all the measured data is accurate, the picture is clear, the key parts of the logo clearly in place

· Clearly inform the customer measurement procedures, professional and friendly to introduce IKEA products and design concepts

· Always treat customers' advice or complaintsefficiently and efficiently to ensure service quality of service providers

Your profile

· Have at least one or two years of Assembly and Installation experience

· Have the ability to use and maintain power tools

· Experience working in a fast-paced and future-oriented environment.

· Understand and meet customer's current and future needs and expectations.

· Have a positive working attitude and be able to work under pressure.

· Have good communication skills

· Hold Class 3 & 4 driving license.