Imaging Assistant
Where You’ll Work
Welcome to Saint Joseph East, a 217-bed, full-service, community hospital located in a convenient setting in Lexington, Kentucky. Saint Joseph East also includes the Women's Hospital at Saint Joseph East which is dedicated to supporting the well-being of women in Central and Eastern Kentucky and serves a 16-bed Level III Neonatal Intensive Care Unit (NICU).
CHI Saint Joseph Health is part of CommonSpirit Health, a non-profit, Catholic health system dedicated to advancing health for all people. With approximately 175,000 team members and 25,000 physicians and advanced practice clinicians.
Our commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states.
Job Summary and Responsibilities
Job Summary
The Imaging Assistant works under the supervision of the technologists and/or Centralized Scheduling Department Supervisor to assist in the preparation and performance of patient procedures and exams. The Imaging Assistant in the imaging centers are responsible for transporting or guiding patients within the confines of the imaging center. Imaging Assistants are to gather and compile patient histories, priors and pertinent information relating to the patient visit. Imaging Assistants are responsible for distribution and release of patient images/imaging reports to outside requesting facilities. Duties for this position vary slightly from one modality to another depending on the nature of the specific modality and center needs. May be required to occasionally work at other locations as needed.
Essential Functions
(IMAGING CENTERS)-PATIENT TRANSPORTATION ESSENTIAL FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
1. Transports patients to and from clinical and support areas via wheelchair or stretcher.
2. Ensures proper patient identification and location.
3. Transports patient chart with patient.
4. Performs isolation and infection control techniques when required.
5. Properly handles patient support apparatus during transportation. Assists as requested during patient examinations.
REALEASE OF INFORMATION AND PATIENT IMAGING RECORDS:
1. Gathers appropriate information to release medical records.
2. Efficiently uploads and burns of images to CD.
3. Provides patient histories to imaging centers in a timely manner.
4. Efficiently processes and distributes imaging records to requesting facilities
5. Consistently updates physician distribution list.
6. Inputting patients medical history in information systems, ie; MERGE, PACS, MRS.
PROVIDES EXCELLENT CUSTOMER SERVICE:
1. Consistently demonstrates customer service expectations as outlined in the CommonSpirit Health audit tools and job description.
2. Consistently makes eye contact and smiles.
3. Demonstrates active listening with positive can do attitude.
4. Consistently respectful, concerned, and shows empathy.
5. Consistently and proactively greets patients when within 3 feet of them.
6. Engages in professional business related conversations in patient areas and avoids personal conversations where patients may hear them.
7. Consistently states first name and wears name badge above the waist.
DEMONSTRATES TECHNICAL COMPETENCE:
1. Consistently demonstrates competence as outlined in the applicable CommonSpirit Health audit tools and job description.
2. Completely explains examination procedure or instruction to the patient in a clear, pleasant, and professional manner.
3. Exam rooms are consistently stocked and cleaned.
ACTS WITH A SENSE OF URGENCY:
1. Self initiative to identify opportunities and participate in improving center efficiencies.
2. Proactively involves others as appropriate in planning and prioritizing work.
3. Quickly seeks assistance from leadership when unsure of what to do, how to handle a situation, or how to accomplish something.
4. Consistently keeps self informed and prepared for any situation.
5. Quickly responds to requests from coworkers and radiologist.
6. When issues arise they are addressed immediately.
7. Gathers patient history in a timely manner
PRO-ACTIVELY CONTRIBUTES TO ORGANIZATIONAL EXCELLENCE:
1. Participates in and supports team- and center- based meetings and projects.
2. Problem solves to maximize opportunities and minimize unnecessary steps.
3. Keeps work spaces and all patient areas clean and clutter free.
4. Maintains professional appearance and follows all dress code guidelines.
5. Flexible to change work hours/days, and floats to support others.
6. Initiates ways to increase center productivity.
DEMONSTRATES EFFECTIVE STEWARDSHIP:
1. Utilizes work time efficiently through proper time management.
2. Adheres to time and attendance policies and procedures.
3. Requests only necessary items, maintains appropriate stock levels, and shares supplies to eliminate unnecessary spending.
CONTINUOUSLY CHALLENGES STATUS QUO:
1. Encourages feedback from patients and coworkers.
2. Seeks alternative ways of doing things quicker with less resources.
3. Asks questions.
4. Reports items that require attention.
5. Shares ideas and gives feedback.
6. Initiates and offers ideas and solutions when problems arise.
SAFETY, CONFIDENTIALITY, and TRAINING:
1. Can verbalize fire and disaster plan.
2. Meets all OSHA standards.
3. Attends all required training as scheduled.
4. Knows how to utilize incident reporting system and compliance hot line.
5. Adheres to all patient confidentiality requirements.
6. Applies safe work practices and precautions for chain of infection control.
The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.
Job Requirements
Requirements
HS Degree or equivelant
Previous healthcare experience and/or experience with Picture Archive COmmunication (PAC) strongly preferred