verawholehealth

Imaging Front Desk Associate

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Job Description Summary

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Hours & Location:
Full Time: Monday-Friday 8am-4:30pm
8036 Tamiami Trail, Venice, FL (Wellen Park)

The Imaging Patient Services Specialist deals directly with Radiologists and referring providers to connect them via telephone to discuss STAT findings. Works directly with the Director of Ancillary Services tracking issues and questions from providers. They are the first point of contact for Radiologists and referring providers to connect. The candidate must have strong customer service skills through effective handling of the incoming calls from providers. Candidate must possess strong computer skills as well as phone knowledge and procedure scheduling to handle incoming calls effectively.

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How will you make an impact & Requirements

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Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Handles multiple calls and texts through delivery of exceptional customer service and support

  • Knowledge of special procedure scheduling (facilities, protocols and procedures)

  • Works directly with Radiologists and referring providers to ensure proper communication and documentation of STAT findings

  • Assign Radiology cases as needed

  • Data entry in Fuji

  • Administrative tasks in relation to locations/leasing (space, renewals, leases)

  • Directs providers when questions are raised regarding imaging results and catalog issues

  • Documents all interactions via telephone in chart to ensure patient and providers are notified properly

  • Excellent communication skills to handle calls in a high volume practice

Education and/or Experience
• High school diploma or general education degree (GED); Radiologic experience of 1+ years, preferred
• Experience working in a fast paced, multi-tasking environment
• Strong computer and phone skills
• Attention to Detail, accuracy, Pride themselves on the ability to organize and process information

Benefits:

  • 3 weeks PTO & 8 paid holidays

  • Medical, Dental, Vision

  • Employer Paid Basic Life & Short Term Disability coverage (goes into effect after 1 year of full-time employment)

  • 401(k) with match

  • Employee Wellness

  • Other Employee Discount programs like Tickets at Work and cell phone discounts

  • Other benefits: Dependent Care FSA, Voluntary Life, Long Term Disability, Critical Illness, Pet Insurance, and more

Why Millennium?

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.