FreeHire

Chanel

Import Specialist (Unfilled)

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  • Department / Division : Operations Dept / Finance & Operations Division
  • Country / Location: Japan / Chiba
  • Reporting to : Manager, Import
  • Dotted Line: none
  • None Number of reports : None / Indirect: none

Job Mission:

Facilitate efficient import and export operations for CHANEL products and materials by managing logistics, supporting systems, and collaborating across teams.

Key Responsibilities:

  • Arrangement and management of import/export operations for CHANEL products, promotional items, and other special request goods
  • Daily data entry and operations using the ERP system (Microsoft AX)
  • Training and support for temporary staff within the team
  • Handling troubles such as damage or mis-deliveries during international transportation
  • Application to the Ministry of Economy, Trade and Industry for leather shoe tariff quotas and progress management of their use
  • Coordination and collaboration with Global Logistics team (re-invoice processing, handling international transportation issues, promoting transport efficiency, reporting, and participation in various projects)
  • Support for import/export of goods used in business department events and campaigns (including ATA Carnet operations)
  • Coordination with freight forwarders (management of transportation services, conducting regular business reviews, management of EU-Japan EPA application)
  • Coordination with IT department and external system integrators, involving IT projects, and system maintenance/management (including RPA)
  • Participation in global freight forwarder bidding projects (every 5 years)

Key Requirements:

Academic / Professional Qualifications

  • University graduates preferred

Work Experience

  • More than 5 years of practical experience in trade operations (including at least 2 years of leadership experience)
  • Experience in data entry and operations using ERP systems
  • Experience in labor management, work guidance, and training of temporary staff
  • Native level Japanese and business level or higher English proficiency (reading, writing, conversation)
  • Experience participating in global projects

Preferred Experience

  • Trade operation experience in luxury brands, fashion, or cosmetics industries
  • User experience with IT systems (including requirements definition and communication with external system integrators)
  • Experience as a team leader

Required Competencies

  • Strategic thinking and analytical skills
  • Decision-making, negotiation, and coordination skills