Indoor Guest Services Associate
Indoor Guest Services Associate
General Purpose:
The Indoor Guest Services Associate seeks to provide an excellent guest experience in the sales of Summer Activities, Retail Products, and Rentals.. This position will rotate through all areas of their role throughout the day making it a fun, fast paced, constantly changing shift! We are looking for people committed to providing a stellar guest experience, who are not afraid to embrace change, who love the mountains and strive to Give People the Freedom to Enjoy Purgatory!
This is a seasonal position from June 20th to August 23rd. Dates are subject to change based on the availability of the applicant and needs of the business. For Benefits please access: https://www.purgatory.ski/employee-benefits/
Job Posting Deadline: This position will remain open until filled. Applicants will be reviewed on a rolling basis. You will have the opportunity to schedule a pre screening interview with the Human Resources team at the end of your application.
Essential Duties/Responsibilities:
- Sell summer activity passes using Siriusware POS.
- Work in Purgatory Sports Retail on the Mountain selling merchandise
- Inform Guest of all activities offered and costs associated with products
- Obtain and maintain a comprehensive knowledge of all product offerings.
- Understand basic Siriusware troubleshooting to solve issues.
- Aid guests in the understanding of various products in order to provide the best resort experience.
- Familiarity with Purgatory Resort information: hours of operation, events, F&B outlets, etc.
- Proper phone, radio, and email etiquette.
- Assisting with lost and found
- Assisting with daily locker rentals
- Maintain an open mind and be willing to learn and adapt.
- Other duties as assigned.