Infrastructure Engineer III - SharePoint
Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
Job responsibilities
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Leverage your deep technical knowledge and proven problem-solving skills to tackle projects of large scope, making a significant impact on our users’ experience and the organization as a whole.
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Lead major initiatives involving one or more infrastructure engineering technologies, ensuring seamless execution and delivery at scale.
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Collaborate with other platform teams to design and implement transformative changes that resolve complex issues and modernize our technology processes, driving innovation across the organization.
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Execute innovative approaches for the design, development, and technical troubleshooting of highly complex problems, ensuring robust and effective outcomes.
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Carefully consider upstream and downstream data, systems, and technical impacts, providing expert guidance on mitigation strategies to safeguard business operations.
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Contribute to a team environment built on diversity, opportunity, inclusion, and respect, helping us grow stronger together
Required qualifications, capabilities, and skills
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Formal training or certification on infrastructure disciplines concepts and 5+ years applied experience.
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Deep expertise in Microsoft products, including SharePoint, Exchange, Exchange Online, Outlook, OneDrive, and Teams.
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Proven ability to perform under pressure and manage high-stakes incidents with composure and effectiveness.
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Advanced knowledge of at least one infrastructure technology and proficiency in scripting languages, especially PowerShell.
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A drive to expand your technical and cross-functional knowledge beyond your core product area.
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Outstanding communication skills and the ability to influence partner teams by presenting data-driven recommendations for feature prioritization
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Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds'
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A collaborative spirit and willingness to support your colleagues.
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Ability to lead calls during major incidents, engaging the right experts to drive swift resolution.
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Familiarity with Site Reliability Engineering principles.
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Experience supporting applications on cloud infrastructure.
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Hands-on experience with Splunk for monitoring and troubleshooting
JPMORGAN CHASE BANK, N.A.