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Sonic Electronix

Installation Tech Support (Philippines)

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This is a remote position.<\/p>\n

\n Technical Support \u2013 Car Audio / Automotive Electronics (12V)
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\n Full\-time<\/b>
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\n Remote \- Philippines<\/b>
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\n We are looking for expert car audio and automotive electronics (12V) technicians to provide remote technical support to customers in the United States.
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\n About the Company<\/b>
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\n We are a U.S.\-based e\-commerce company specializing in aftermarket car audio, with a large customer base and products from well\-known brands in the automotive audio industry.
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\n We work directly with customers who are passionate about car audio, and we\u2019re looking for technicians who truly understand real\-world installations \u2014 not just theory.
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\n Requirements
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  • Proven, hands\-on experience installing car audio systems.
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  • Practical knowledge of:
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    \n \- Amplifiers
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    \n \- Subwoofers
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    \n \- Speakers
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    \n \- DSP (Digital Signal Processors)
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    \n \- Factory radio integration
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    \n \- Wiring and speaker enclosures
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    • Familiarity with recognized brands such as:<\/span>
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      \n \-Kicker, JL Audio, Rockford Fosgate, Pioneer, Kenwood, Sony, Alpine, JVC (or other equivalent brands)
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      • Ability to diagnose installation issues.
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      • Advanced English (spoken and written).
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      • Strong written communication skills for emails and chat.
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      • Own computer and stable internet connection.
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        \n Responsibilities
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        • Respond to technical support emails and/or calls.
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        • Assist customers with:
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          \n \- Equipment compatibility
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          \n \- Installation guidance
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          \n \- Basic setup
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          \n \- Troubleshooting and problem resolution
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          • Maintain clear, professional, and customer\-focused communication.<\/span>
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