Insurance Coordinator - Jacksonville Dental Associates

At Jacksonville Dental Specialist, we take pride in delivering high-quality, patient-centered care in a warm, welcoming environment. We believe in building strong relationships with our patients and each other and creating a workplace where team members enjoy showing up every day.

We’re growing and looking for outstanding professionals to join our team.

Insurance Coordinator – Liaison for Patient Insurance

Pay: $25 - 27

​Hours: Mon - Fri 8-5

Why You’ll Love Working With Us:

• We take time to get to know our patients and provide care that’s personalized and thoughtful.

• You’ll join a supportive team that values collaboration, communication, and growth.

• We’re committed to clinical excellence and making a positive impact every day.

What You’ll Do:

• Coordinates and verifies insurance eligibility, coverage, payment estimates for each patient with dental insurance.

• Educates patients on their plan coverage and financial responsibility, answers and places calls to coordinate communication on pending authorizations and payments.

• Files insurance claims and posts payments daily, sends requested information to insurance companies, and follows up with insurance companies to resolve payment delays, denials, or appeals.

• Positively assists front desk and office team as needed

What You Need:

• Excellent interpersonal communication & customer service skills

• Experience & understanding of accounting and office systems such as Microsoft Office, Excel

• Prior experience with medical or dental insurance, billing, or office settings preferred.

• Efficient work ethic, attention to detail, and integrity when handling clerical procedures, patient data, and insurance claims.

Benefits We Offer:

• Paid Holidays and Paid Time Off (PTO)

• 401(k) Retirement Plan

• Health and Vision Insurance

• Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program

• Supplemental Coverage (Disability, Critical Illness, Accident)

• Paid Scrub Allowance

• Career Growth and Development Opportunities

At Jacksonville Dental Specialists, you’re not just taking the next step in your career, you’re joining a team that values quality care, respect, and long-term success.